Automotive Mobile Diagnostic Technician

ProTech,LLC

. Applies technical knowledge to assist customers .

Posted 10/7/2026full-timeCharleston • South Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnostic procedures and customer service, with a strong ability to communicate technical information effectively. Proficient in utilizing Autel scanning units and conducting thorough research to resolve vehicle technology issues.

Highest-signal resume keywords

Diagnostic Technician ExperienceI-CAR CertificationASE CertificationCustomer Service SkillsTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Autel Scanning UnitDiagnostic ProceduresTechnical ResearchVehicle Technology IssuesReading InstructionsWork Orders

Soft Skills

Effective CommunicationAdaptabilityPersonable Service

Tools & Technologies

Diagnostic Tools

Certifications & Qualifications

I-CAR CertificationASE Certification

Industry Keywords

Automotive TechnologyCustomer SupportTechnical Assistance

About the role

Key responsibilities & impact

Applies technical knowledge to assist customers
Answers inbound and outbound phone calls in support of Autel scanning unit
Answers technical questions relating to the scanning procedures of the Autel unit
Conducts research to understand, explain, and resolve technology issues on the vehicle
Provides top tier service to customers

Requirements

What you’ll need

2+ years of prior experience as a Diagnostic technician required
I-CAR & ASE certifications preferred
Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
Must be able to pass all pre-employment screenings including background checks
Minimum age requirement of 21+ years
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks

Benefits from day one – Immediately eligible for medical, dental and vision
Industry Comparable Pay – Paid weekly
Paid Vacation & Holidays – Begin accruing day 1
Career growth opportunities – We promote from within
Paid Skilled Trainings and Certifications – I-CAR and ASE
State of the Art Products – 3M Repair Products