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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce transformation and organization design, with a strong focus on AI-enabled solutions and business process redesign. Proven ability to lead client engagements, mentor teams, and develop strategic recommendations that drive operational effectiveness.
Highest-signal resume keywords
Workforce TransformationOrganization DesignAI TransformationBusiness Process RedesignLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce PlanningProcess ExcellenceLeanSix SigmaBusiness ArchitectureData AnalysisRole Impact AssessmentCapacity PlanningValue Hypothesis DevelopmentOperating Model Design
Soft Skills
Stakeholder EngagementMentoringCoachingCommunicationRelationship Building
Tools & Technologies
OrgVueCelonisMicrosoft CopilotAnthropic ClaudeAgentforceMicrosoft Office SuiteVisioAccess
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCPPMP
Industry Keywords
Management ConsultingDigital TransformationIntelligent Process RedesignHuman-Centered DesignFortune 1000 Experience
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Partner with clients to redesign work for an AI-enabled future
- Bridge technology delivery and workforce adoption by translating AI capabilities into sustainable operating model, role, and workforce outcomes
- Develop strategies and solutions to solve complex business problems and support client needs
- Build lasting relationships with client personnel through quality product delivery
- Foster a business-community network and serve as a Protiviti market ambassador
- Mentor Consultants and Senior Consultants and provide performance development
- Oversee successful completion of project work plans
- Lead activity-level decomposition of work and task analysis to identify automation, augmentation, orchestration, and human oversight opportunities
- Design future-state human-agent workflows, decision rights, exception handling, governance controls, and escalation paths
- Define future-state roles, responsibilities, skills, competencies, career paths, and AI-impacted job architectures
- Develop role-impact assessments, role heatmaps, and workforce transition strategies
- Build workforce supply, demand, and capacity scenarios
- Translate workflow changes into organization design, team structure, spans and layers, governance, and operating model recommendations
- Quantify workforce impact, capacity release, productivity improvements, and labor economics
- Develop business cases, value hypotheses, workforce metrics, and benefit tracking methodologies
- Lead client assessments, workshops, design sessions, and transformation workstreams
- Develop executive presentations, recommendations, and operating model deliverables
- Evaluate, summarize, organize, and interpret workforce and organizational data
- Establish and cultivate business relationships and professional networks, including with senior executives
- Contribute to proposals, solution development, thought leadership, and new-business pursuits
- Identify opportunities to integrate product solutions and resources to improve client service capabilities
Requirements
What you’ll need- Bachelor's degree from accredited university in relevant academic area or equivalent relevant work experience
- 5-8+ years working in workforce transformation, organization design, operating model design, workforce planning, organizational effectiveness, or management consulting
- Experience leading business transformation initiatives involving process, workforce, or operating model redesign
- Ability to facilitate senior stakeholder workshops and executive discussions
- Exposure to AI transformation, automation, digital transformation, intelligent process redesign, or agentic workflow programs preferred
- Human-centered design, process excellence, Lean, Six Sigma, or business architecture experience preferred
- Familiarity with OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms preferred
- Consulting experience with Fortune 1000 organizations preferred
- Proficiency in Microsoft Office suite, especially Word, Excel, and PowerPoint
- Secondary proficiency in Visio and Access
- Professional certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, PMP, or similar strongly preferred
- Leadership and direct supervisory experience, including performance appraisals, mentoring and coaching, work oversight and review, team coordination, and motivating teams
- Ability to translate and communicate workforce transformation risks, issues, and opportunities to client personnel, including executives
- Successful completion of a background check is required as a condition of employment
Benefits
Comp & perks- Annual bonus plan with 12% bonus target opportunity
- Discretionary stock compensation opportunities
- Medical, dental, and vision coverages
- FSA and HSA healthcare accounts
- Life and accident insurance
- Adoption and fertility assistance
- Paid parental leave up to 10 weeks
- Short-term and long-term disability
- 401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
- Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
- Up to 11 paid holidays each calendar year
- Hybrid work model combining in-person and remote work
- Flexible work environment
- Local or out-of-state travel based on projects and client requests