ERP Change Management Associate Director

Protiviti

. Lead growth and execution of the Change Management capability from pursuit through delivery .

Posted 11/9/2026full-timeUnited StatesSenior💰 $162,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Change Management and ERP Transformation, with a strong focus on stakeholder engagement, impact assessments, and project financial management. Proven ability to lead teams, mentor professionals, and drive business development in a consulting environment.

Highest-signal resume keywords

Change ManagementERP TransformationStakeholder EngagementBusiness DevelopmentImpact Assessments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Capital ConsultingChange Management MethodologiesERP ImplementationOrganizational Readiness AssessmentsDesign Thinking WorkshopsData AnalysisProject Financial ManagementResistance Management PlansTraining Needs AnalysisCross-Functional Delivery

Soft Skills

LeadershipMentoringCommunicationRelationship BuildingTeam Management

Tools & Technologies

Microsoft Office SuiteAI Productivity ToolsChange Management ToolsLMS PlatformsDigital Accelerators

Certifications & Qualifications

PROSCI CertificationPMP Certification

Industry Keywords

ERP PlatformsC-Suite EngagementStakeholder-Centered ExperienceHR TransformationBusiness Readiness

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Lead growth and execution of the Change Management capability from pursuit through delivery
Design tailored client solutions, define scope and resource requirements, develop Statements of Work, and ensure seamless handoff to project delivery
Manage project financials, including EAC oversight, budgeting, and invoicing
Select, lead, and coach project team members to deliver high-quality outcomes and client value
Lead day-to-day change management delivery for ERP transformation programs across two or more core business functions
Drive stakeholder adoption, business readiness, and realization of transformation outcomes
Serve as CMO and/or PMO lead within the ERP transformation ecosystem
Partner with ERP System Integrators and Business Integrators to align program execution and deliver a stakeholder-centered employee change experience
Design and implement stakeholder engagement strategies, communication plans, and role-based training programs
Conduct ERP change impact inventories, persona/function-based impact assessments, readiness surveys, and adoption analytics
Lead design-thinking workshops, leadership working sessions, and stakeholder engagements
Engage and drive change activity with large ERP teams of 100+ project team members
Mentor and develop junior professionals
Drive workstream execution, governance, planning, and RAID management
Own business development from opportunity identification through close, including pursuit strategy, proposals, executive presentations, and account expansion
Leverage AI-enabled tools to improve communications, training, stakeholder engagement, and change adoption activities

Requirements

What you’ll need

Bachelor’s degree from an accredited university in a relevant academic area
9+ years of experience in Human Capital Consulting, Change Management, or HR Transformation
Management consulting experience required
Hands-on experience leading change programs for leading ERP platforms
Proven experience engaging with C-suite executives to gain alignment and drive the change management agenda
Experience supporting or leading change management on ERP implementations, including at least two of HCM, RTR, PTP, LWM, and PTM modules
Experience developing and executing impact assessments, stakeholder maps, communication plans, training needs analyses, and resistance management plans
Experience conducting organizational readiness assessments and post-go-live adoption tracking for ERP programs
Experience facilitating design thinking workshops and UAT readiness sessions
Experience analyzing HR or operational processes in the context of SAP-driven change
Experience utilizing AI tools and digital accelerators
Ability to evaluate, synthesize, and interpret data and communicate findings clearly
Experience supporting business development activities, including scope identification, proposal development, and stakeholder presentations
Ability to establish and cultivate professional relationships with client personnel, including senior leaders
Leadership and supervisory experience, including mentoring, performance feedback, and coordinating cross-functional delivery
Ability to continuously learn and stay current on change management methodologies, ERP ecosystem developments, and AI-enabled delivery tools
Ability to lead teams, manage project workstreams, and manage multiple priorities in a fast-paced consulting environment
Microsoft Office Suite proficiency, including Word, Excel, PowerPoint, and Visio
PROSCI certification or equivalent change management certification preferred
Professional certifications such as PMP or similar are a plus
Familiarity with change management tools, LMS platforms, and AI productivity tools preferred
Successful completion of a background check required as a condition of employment

Benefits

Comp & perks

Annual bonus plan with 16% bonus target opportunity and/or discretionary stock compensation opportunities
Medical, dental, and vision coverages
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short- and long-term disability
401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
Up to 11 paid holidays each calendar year
Hybrid work model combining in-person and remote work
Flexible environment
Local or out-of-state travel based on projects and client requests