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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce transformation and organization design, with a strong focus on AI-enabled operating models and human-centered design. Proven ability to lead business transformation initiatives and facilitate executive discussions while building lasting client relationships.
Highest-signal resume keywords
Workforce TransformationOrganization DesignAI TransformationBusiness ArchitectureLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce PlanningOperating Model DesignProcess RedesignData AnalysisBusiness Case DevelopmentRole Impact AssessmentGovernance ControlsTask AnalysisCapacity PlanningPerformance Metrics
Soft Skills
Client Relationship ManagementMentoringFacilitationCommunicationTeam Coordination
Tools & Technologies
OrgVueCelonisMicrosoft CopilotAnthropic ClaudeAgentforceMicrosoft Office SuiteVisioAccess
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCPPMP
Industry Keywords
Management ConsultingDigital TransformationLeanSix SigmaIntelligent Process Redesign
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Partner with clients to redesign work for an AI-enabled future
- Bridge technology delivery and workforce adoption by translating AI capabilities into sustainable operating model, role, and workforce outcomes
- Develop strategies and solutions to solve complex business problems and support client needs
- Build lasting relationships with client personnel and deliver quality products
- Foster a business community network and serve as a Protiviti ambassador in the market
- Mentor Consultants and Senior Consultants and provide performance development
- Oversee successful completion of project work plans
- Lead activity-level work decomposition and task analysis to identify automation, augmentation, orchestration, and human oversight opportunities
- Design future-state human-agent workflows, decision rights, exception handling, governance controls, and escalation paths
- Define future-state roles, responsibilities, skills, competencies, and career paths; redesign AI-impacted job architectures
- Develop role-impact assessments, role heatmaps, and workforce transition strategies
- Build workforce supply, demand, and capacity scenarios and assess workforce implications of AI-enabled operating models
- Translate workflow changes into organization design, team structure, spans and layers, governance, and operating model recommendations
- Quantify workforce impact, capacity release opportunities, productivity improvements, and labor economics
- Develop business cases and value hypotheses for workforce transformation initiatives and establish workforce metrics and benefit-tracking methodologies
- Lead client assessments, workshops, design sessions, and transformation workstreams
- Develop executive presentations, recommendations, and operating model deliverables
- Evaluate, summarize, organize, and interpret workforce and organizational data
- Establish and cultivate business relationships and professional networks, including with senior executives
- Contribute to proposals, solution development, thought leadership, and new-business efforts
- Identify opportunities to integrate product solutions and resources to improve client service capabilities
- Work with a diverse portfolio of clients across multiple industries
Requirements
What you’ll need- Bachelor's degree from accredited university in relevant academic area or equivalent relevant work experience
- 5-8+ years working in workforce transformation, organization design, operating model design, workforce planning, organizational effectiveness, or management consulting
- Experience leading business transformation initiatives involving process, workforce, or operating model redesign
- Demonstrated ability to facilitate senior stakeholder workshops and executive discussions
- Exposure to AI transformation, automation, digital transformation, intelligent process redesign, or agentic workflow programs preferred
- Human-centered design, process excellence, Lean, Six Sigma, or business architecture experience preferred
- Familiarity with OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms preferred
- Consulting experience with Fortune 1000 organizations preferred
- Proficiency in Microsoft Office suite, especially Word, Excel, and PowerPoint; secondary emphasis on Visio and Access
- Professional certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, PMP, or similar strongly preferred
- Leadership and direct supervisory experience, including performance appraisals, mentoring and coaching, work oversight and review, coordination across teams, and motivating teams
- Ability to translate and communicate workforce transformation risks, issues, and opportunities to client personnel, including executives
- Successful completion of a background check required for employment
- Must be eligible for employment in the United States; Protiviti is not registered to hire or employ personnel in West Virginia or Alaska
Benefits
Comp & perks- Annual bonus plan providing eligible employees additional cash and/or discretionary stock compensation opportunities, with a 12% bonus target opportunity
- Medical, dental, and vision coverages
- FSA and HSA healthcare accounts
- Life and accident insurance
- Adoption and fertility assistance
- Paid parental leave up to 10 weeks
- Short- and long-term disability
- 401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
- Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
- Up to 11 paid holidays each calendar year
- Hybrid work model combining in-person and remote work
- Opportunities to learn, inspire, and advance within a collaborative and inclusive culture
- Mentoring and performance development opportunities
- Training and professional development opportunities