Senior Consultant, Business Performance Improvement – People & Change AI Enablement

Protiviti

. Mentor, train, and coach Interns and Consultants .

Posted 9/24/2026full-timeUnited StatesSenior💰 $98,000 - $146,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in organizational change, workforce transformation, and AI adoption strategies, with a strong focus on stakeholder engagement and executive communication. Proficient in developing learning journeys and facilitating project work plans to drive measurable business value.

Highest-signal resume keywords

Organizational Change ManagementWorkforce TransformationAI Adoption StrategiesStakeholder EngagementExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce Readiness AssessmentProject Risk IdentificationWorkflow AnalysisKPI Framework DevelopmentRole-Based Learning Development

Soft Skills

MentoringFacilitationRelationship BuildingTeam Culture ContributionCommunication

Tools & Technologies

OrgVueCelonisMicrosoft CopilotAnthropic ClaudeAgentforce

Certifications & Qualifications

PROSCISHRM-CPSHRM-SCPPMP

Industry Keywords

Change ManagementWorkforce PlanningOperating Model DesignJob ArchitectureBenefits Realization

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Mentor, train, and coach Interns and Consultants
Facilitate successful completion of project work plans
Identify project risks and opportunities to increase efficiency
Strengthen relationships and communicate with client personnel and professional associates
Support project scope, work plans, staffing, deliverables, and methodology application under Manager direction
Help clients translate AI investments into sustained workforce adoption, redesigned work, and measurable business value
Conduct workforce readiness assessments, stakeholder analyses, and adoption diagnostics for enterprise AI adoption
Design and execute activation campaigns, adoption roadmaps, and champion/super-user networks
Develop role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences
Support future-state organization design, including team composition, spans of control, and supervisory models
Assist in defining roles, responsibilities, decision rights, and accountability models affected by AI-enabled workflows
Facilitate workflow and activity analysis to redesign AI-enabled processes, handoffs, decision points, human-agent interactions, escalation paths, and governance controls
Support workforce transformation initiatives, role-impact assessments, job redesign, and workforce transition plans
Assist with AI value charters, benefits governance, and tracking expected versus realized value
Support KPI frameworks and value realization scorecards connecting adoption, productivity, and workforce outcomes to business performance
Contribute to workforce/capacity analyses, cost-benefit assessments, and business cases
Develop executive-ready communications, presentations, and client deliverables
Evaluate, summarize, organize, and interpret workforce, adoption, and organizational data
Establish and cultivate business relationships and a professional network
Contribute to positive team culture and create development opportunities for others

Requirements

What you’ll need

Bachelor's degree in a relevant discipline
2+ years working in organizational change, workforce transformation, organization design, change management, learning and development, HR transformation, operating model design, value realization, or a related field, either in professional services or industry
Experience supporting technology, digital, automation, or AI-enabled transformation programs strongly preferred
Exposure to organization design, workforce planning, operating model design, job architecture, champion networks, or benefits realization/value governance is a plus
Familiarity with tools such as OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms is a plus
Strong facilitation, stakeholder engagement, and executive communication skills
Proficiency in Microsoft Office suite applications, especially Word, Excel, and PowerPoint
Professional certification such as PROSCI, SHRM-CP, SHRM-SCP, PMP, or similar is a plus
Ability to establish and cultivate business relationships and a professional network
Ability to translate and communicate AI adoption, workforce, and organizational issues, risks, or opportunities to client personnel, including executives
Supervisory experience including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate
Successful completion of a background check
Must be able to work in an eligible U.S. location; Protiviti is not registered to hire or employ personnel in West Virginia or Alaska

Benefits

Comp & perks

Annual bonus plan providing eligible employees additional cash and/or discretionary stock compensation opportunities, with a 10% bonus target opportunity
Medical, dental, and vision coverages
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short-term and long-term disability
401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
Up to 11 paid holidays each calendar year