Senior Consultant – Business Performance Improvement, People & Change, AI People Enablement

Protiviti

. Mentor, train, and coach Interns and Consultants .

Posted 9/24/2026full-timeCharlotte • North Carolina • United StatesSenior💰 $98,000 - $146,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in organizational change, workforce transformation, and AI adoption strategies, with a strong focus on developing learning journeys and facilitating stakeholder engagement. Proficient in creating executive communications and managing project deliverables to drive measurable business value.

Highest-signal resume keywords

Organizational Change ManagementWorkforce TransformationAI Adoption StrategiesStakeholder EngagementProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workforce Readiness AssessmentKPI Framework DevelopmentCost-Benefit AssessmentLearning Journey DevelopmentChange Management

Soft Skills

MentoringFacilitationCommunication

Tools & Technologies

OrgVueCelonisMicrosoft CopilotAnthropic ClaudeAgentforce

Certifications & Qualifications

PROSCISHRM-CPSHRM-SCPPMP

Industry Keywords

Workforce PlanningOperating Model DesignJob ArchitectureChampion NetworksValue Realization

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Mentor, train, and coach Interns and Consultants
Facilitate successful completion of project work plans
Identify project risks and opportunities to increase efficiency
Build relationships and communicate with client personnel and professional associates
Support project scope, work plans, staffing, deliverables, and methodology application under Manager direction
Help clients translate AI investments into sustained workforce adoption, redesigned work, and measurable business value
Conduct workforce readiness assessments, stakeholder analyses, and adoption diagnostics
Design activation campaigns, adoption roadmaps, and champion/super-user networks
Develop role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences
Support future-state organization design, role definition, decision rights, workflow redesign, workforce transformation, and value realization
Develop KPI frameworks, scorecards, workforce/capacity analyses, cost-benefit assessments, and business cases
Create executive-ready communications, presentations, and client deliverables
Evaluate, summarize, organize, and interpret workforce, adoption, and organizational data
Establish business relationships and communicate AI adoption, workforce, and organizational issues to clients, including executives
Mentor and oversee teams, review work, coordinate across teams, and motivate team members

Requirements

What you’ll need

Bachelor's degree in a relevant discipline
2+ years working in organizational change, workforce transformation, organization design, change management, learning and development, HR transformation, operating model design, value realization, or a related field
Experience supporting technology, digital, automation, or AI-enabled transformation programs strongly preferred
Exposure to organization design, workforce planning, operating model design, job architecture, champion networks, or benefits realization/value governance is a plus
Familiarity with OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms is a plus
Strong facilitation, stakeholder engagement, and executive communication skills
Proficiency in Microsoft Office suite applications, especially Word, Excel, and PowerPoint
Professional certification such as PROSCI, SHRM-CP, SHRM-SCP, PMP, or similar is a plus
Successful completion of a background check

Benefits

Comp & perks

Annual bonus plan with 10% bonus target opportunity
Discretionary stock compensation opportunities
Medical, dental, and vision coverages
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short-term and long-term disability
401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
Up to 11 paid holidays each calendar year