Business Analyst

Providence Health Care

. Gather business requirements and translate them into functional specifications and test plans .

Posted 9/18/2026part-timeVancouver • CanadaMid-LevelSenior💰 CA$35 - CA$51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Health Information Management and Technology, with a strong focus on client registration data collection, policy compliance, and process improvement. Proficient in analyzing data, developing test plans, and providing end-user support while ensuring adherence to healthcare standards.

Highest-signal resume keywords

Health Information ManagementClient Registration Data CollectionInformation Security GuidelinesProject Management MethodologiesSystems Analysis and Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess ImprovementTest Plan DevelopmentAudit Tool DevelopmentSystem TestingRegistration Systems ExpertiseQuality Improvement TechniquesTechnical TroubleshootingOperational Problem AnalysisBusiness Requirements Gathering

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsFacilitation SkillsRelationship Management

Tools & Technologies

Microsoft OfficeRegistration SystemsData Quality Monitoring Tools

Industry Keywords

Healthcare StandardsClient Identity ManagementFreedom of Information ActPrivacy ActHospital Operations

About the role

Key responsibilities & impact

Gather business requirements and translate them into functional specifications and test plans
Act as a link between operational and technical teams to support system development and improvements
Collaborate with registration, records, finance, and clinical teams across multiple sites to identify and resolve issues
Monitor and report on registration data quality, trends, and performance indicators
Update system requirements and processes to align with Ministry, provincial, and healthcare standards
Provide subject matter expertise on registration systems, policies, regulations, and process improvements
Develop audit tools and reports to improve the accuracy, quality, and security of patient information
Analyze data and stakeholder feedback to identify gaps and recommend process improvements
Provide end-user support, troubleshoot registration and scheduling issues, and coordinate technical assistance
Develop test plans, support system testing and implementation, and evaluate system performance after changes

Requirements

What you’ll need

Bachelor's degree in Health Information Management/Technology, Science (Finance, Mathematics, etc.) or Business Administration, minimum of three (3) years' recent related experience or an equivalent combination of education, training and experience
Comprehensive knowledge of policy and standards for client identity management and client registration data collection
Working knowledge of information security and confidentiality guidelines and policies, including the Freedom of Information and Protection and Privacy Act
Knowledge of project management methodologies and techniques, principles and practices
Understanding of systems analysis and design, related tools and techniques, and continuous quality improvement
Knowledge of hospital operations and health care administration requirements
Demonstrated verbal and written communication skills, including strong business writing and ability to communicate technical information to varied audiences
Ability to analyze operational problems and identify innovative solutions
Ability to work effectively with people from various disciplines and levels of functional and technical experience
Demonstrated ability to manage effective relationships with vendors and external organizations
Effective interpersonal and facilitation skills; ability to work effectively with a diverse user community
Ability to coordinate and lead work groups
Ability to manage own work activities efficiently
Ability to effectively utilize related hardware and software
Skilled in Microsoft Office for Business
Testing may be required
A criminal record check may be required

Benefits

Comp & perks

Professional development and growth opportunities
Inclusive culture valuing diversity, dignity, cultural richness, and interdependence
Opportunity to work in state-of-the-art facilities at the new St. Paul’s Hospital and health campus
Regular part-time employment