Providence Health Care

Business Analyst

• Gather business requirements and translate them into functional specifications and test plans
• Act as a link between operational and technical teams to support system development and improvements
• Collaborate with registration, records, finance, and clinical teams across multiple sites to identify and resolve issues
• Monitor and report on registration data quality, trends, and performance indicators
• Update system requirements and processes to align with Ministry, provincial, and healthcare standards
• Provide subject matter expertise on registration systems, policies, regulations, and process improvements
• Develop audit tools and reports to improve the accuracy, quality, and security of patient information
• Analyze data and stakeholder feedback to identify gaps and recommend process improvements
• Provide end-user support, troubleshoot registration and scheduling issues, and coordinate technical assistance
• Develop test plans, support system testing and implementation, and evaluate system performance after changes