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Director, Billing and Collections
Providence. Lead billing and follow-up activities for all Providence retained billing offices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management and medical revenue cycle management, with a strong focus on operational oversight, billing compliance, and financial performance optimization in a healthcare setting.
Highest-signal resume keywords
Accounts Receivable ManagementMedical Revenue Cycle ManagementLeadership ExperienceBilling ComplianceOperational Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Follow-UpDenial ManagementReportingReimbursement RecoveryPatient AccountingThird-Party Payer BillingEDI BillingFinancial ManagementProcess StandardizationRevenue Cycle Optimization
Soft Skills
CollaborationRelationship ManagementStrategic ThinkingProblem SolvingCommunication
Certifications & Qualifications
Bachelor's Degree in Business AdministrationBachelor's Degree in Healthcare AdministrationBachelor's Degree in Public Administration
Industry Keywords
Healthcare OperationsBilling ComplianceRevenue Cycle WorkflowsFinancial PerformanceRegulatory Compliance
About the role
Key responsibilities & impact- Lead billing and follow-up activities for all Providence retained billing offices
- Provide operational oversight and management of insurance and self-pay accounts receivable
- Ensure billing compliance and oversee billing activities across Providence's geographic footprint
- Collaborate with clinics and departments to improve billing revenue cycle workflows
- Partner with operational leaders, finance, contracting, compliance, coding, and vendor partners
- Improve revenue cycle workflows and optimize financial performance
- Ensure regulatory compliance
- Achieve Professional Billing accounts receivable goals
- Drive operational excellence
- Lead strategies to improve collections, reduce receivables, and enhance the patient and provider experience
Requirements
What you’ll need- Bachelor's Degree in Business Administration, Healthcare Administration, or Public Administration, or an equivalent combination of education and experience
- 10+ years of experience in accounts receivable management
- 8 years of leadership experience
- 5 years of experience in medical revenue cycle management
- 3 years of significant executive-level relationship management experience
- Experience standardizing complex and disparate processes and maintaining common processes to standards across multiple facilities and settings
- Healthcare business operations and/or financial management experience in a healthcare setting
- Experience managing billing follow-up, denial management, reporting, and reimbursement recovery
- Experience with patient accounting, third-party payer billing, and EDI billing
- Ability to work across Providence's geographic footprint and collaborate with clinics, departments, finance, contracting, compliance, coding, and vendor partners
Benefits
Comp & perks- Retirement 401(k) Savings Plan with employer matching
- Medical, dental, and vision health care benefits
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation time
- Paid holidays
- Paid time off for health issues
- Voluntary benefits
- Well-being resources
- Professional growth and career support
- Inclusive workplace with equal opportunities for advancement