Providence

Manager

• Participate in Providence’s collaborative care management practice model with patients, nurses, social workers, physicians, practitioners, caregivers, and the community
• Facilitate patient care along a continuum through effective resource coordination
• Communicate effectively both verbally and in writing
• Deliver patient-focused, whole-person care
• Support Providence Medical Foundation’s mission of caring for everyone, especially vulnerable community members

Care Manager, RN – Medical Management

• Participate in a collaborative care management practice model with patients, nurses, social workers, physicians, other practitioners, caregivers, and the community
• Facilitate care along a continuum through effective resource coordination
• Maintain excellent verbal and written communication
• Provide patient-focused, whole-person care
• Support coordinated care across Providence Medical Foundation’s clinical network

Care Manager, RN – Care Management

Data Analyst

• Lead the RCS Analytics Products team
• Oversee delivery and health of analytics-focused products
• Act as the accountable lead for analytics products published by the team
• Develop, maintain, and ensure the integrity of dashboards, reports, models, extracts, and routine data-related deliverables
• Delegate effectively while remaining hands-on to maintain close involvement with content and technology

Manager, Analytics Business Intelligence

Cloud Engineer

• Partner with developers, testers, and program managers early in the development process
• Design, operate, grow, and improve large-scale cloud-based services
• Configure, manage, and support Azure networking components and enterprise network architectures
• Design, engineer, operate, and administer Microsoft Azure IaaS and PaaS solutions
• Monitor, alert, troubleshoot, and optimize cloud services
• Provide cloud-based services to IS and non-IS caregivers

Senior Cloud Engineer

Representative

• Prepare, edit, and submit accurate and timely electronic and manual insurance claims to regulatory payers
• Process primary, secondary, late charge, and corrected claims
• Review and resolve billing edits in EPIC and the claims scrubber system
• Verify the accuracy of claims submitted to payers
• Reconcile claim runs and create electronic claim files
• Resolve claims editing issues and work with third-party clearinghouse or claims scrubber vendors to produce clean claims
• Identify recurring billing errors and trends and report them to the supervisor when necessary
• Research and analyze coding errors
• Document billing issues and trends and assist with problem solving and solutions
• Process credit balances due to regulatory payers

Senior Patient Accounts Representative

Pharmacist

• Provide expertise supporting Ambulatory Clinical Pharmacy practice
• Perform regular Ambulatory Pharmacy Technician duties and direct patient interactions
• Support caregivers and department leadership in meeting clinical and operational goals
• Work within Providence Medical Group’s patient-focused, whole-person care environment

Senior Pharmacy Technician – Medication Assistance Program

Clinical Specialist

• Support laboratory components of the EHR, clinical decision support, and laboratory-specific information systems associated with laboratory testing
• Design and develop effective laboratory workflows, operational processes, and system functions
• Gather data and conduct sophisticated analysis to support leadership decision-making
• Implement changes aligned with patient safety, strategic, and regulatory goals
• Build relationships with system and operational leadership, frontline staff, governance groups, multidisciplinary staff, and vendors
• Prioritize demands, set expectations, establish metrics and targets, and manage change implementation
• Provide technical and application expertise and recommend enhancements or modifications to laboratory information systems
• Respond to improvement needs in laboratory computer-system operations
• Document system designs and workflow processes
• Liaise between laboratory stakeholders and system build teams
• Design, analyze, and optimize clinical and laboratory information systems
• Support standardization, integration, efficiency, and compliance with policies, procedures, and legal and regulatory requirements
• Share knowledge with team members
• Develop change communications and training materials with the education team
• Perform routine maintenance and assist with testing updates and new releases before production
• Travel frequently among facilities and occasionally among Providence regions
• Perform other duties as assigned

Clinical Informatics Lab Specialist

• Lead the executive assistants for the North Division Executive Office
• Promote the Providence mission, values, and philosophy
• Support the Division Chief Executive and Division CFO
• Oversee the duties and responsibilities of the Executive Assistant team
• Provide administrative support for division councils and Boards
• Establish and maintain positive relationships with the administrative team
• Serve as a role model for the organization’s values and mission

Manager, Administrative Services

Field Engineer

• Partner with developers, testers, and program managers
• Design large-scale, computer-based services
• Operate, grow, and improve large-scale services
• Support services offered to IS, non-IS, and clinical caregivers
• Contribute typically early in the development process

Service Engineer II

Operations

• Promote understanding, integration, and effective use of information technology in healthcare settings
• Serve as a professional role model
• Act as a liaison between clinical practice and Information Services
• Support clinical and interprofessional caregivers throughout the care continuum
• Support implementation, learning, use, adoption, and optimization of clinical technologies

Clinical Informatics Specialist – System Operations

Project Manager

• Represent priorities in the development of large projects
• Understand the big picture and take a strategic approach to planning
• Deliver business value through effective project management of operations projects
• Consult and provide recommendations
• Own and communicate project strategy to key staff and stakeholders
• Manage multiple related projects to achieve project portfolio objectives

Senior Project Manager – Administration

General

• Provide patient-centered, coordinated access to Providence’s facilities, institutes, and clinics
• Foster and nurture relationships with existing patients and patients seeking treatment
• Navigate patients through the health network’s “find a physician” service
• Schedule appointments and classes
• Provide tier 1 technical support for patient health applications
• Serve as an entry point and informational resource for patients entering the health system
• Provide high-touch, personalized assistance across Providence St. Joseph Health regions and provider networks

Patient Services Specialist – Patient Engagement

Medical Billing and Coding

• Perform coding audits and review outpatient provider services
• Support coding optimization and compliance for the medical group
• Work side by side with outpatient providers
• Provide ongoing feedback, coaching, and support with the code entry process
• Support documentation, ICD-9, ICD-10, and HCC coding in alignment with current medical group reimbursement requirements

Coder

Recruitment

• Provide comprehensive nursing care to patients in an ambulatory care environment
• Assess, identify, plan, implement, and evaluate patient care and teaching needs using the nursing process
• Facilitate care coordination through direct, telephonic, telehealth, and electronic encounters
• Collaborate with other members of the health care team
• Maintain compliance with professional nursing standards and regulatory requirements
• Support clinicians in delivering quality health care to patients
• Reflect the organization's core values in all actions

Clinic RN – Staffing

Social Worker

• Serve as an integral member of a behavioral health consult team serving acute patients remotely through a Telehealth platform
• Independently assess and triage patients via telehealth across diverse patient populations and geographic regions
• Conduct psychosocial assessments in emergency department and inpatient settings
• Provide clinical social work consult services
• Make treatment recommendations
• Conduct risk assessments
• Provide therapeutic interventions
• Provide discharge planning recommendations
• Diagnose mental health conditions
• Provide crisis intervention
• Provide warm handoffs to the Psychiatrist on the Enterprise Telehealth team