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Lead Claims Specialist – Claims Processing
Providence. Manage claims internal audit functions, including audits of adjudicated claims and encounters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing claims audits, ensuring compliance with health plans and regulations, and developing training programs for claims processing. Proven ability to maintain provider satisfaction while adapting to policy changes and enhancing operational efficiency.
Highest-signal resume keywords
Claims Processing ExperienceClaims Audit ManagementCompliance with State and Federal RegulationsProvider Dispute Resolution KnowledgeClaims Training Program Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AuditingClaims ProcessingPolicy DevelopmentCompliance MonitoringTraining Program DesignClaims AdjudicationLegislation FamiliarityTimeliness ComplianceQuality AssuranceCustomer Satisfaction Management
Soft Skills
CommunicationLiaison SkillsProblem-SolvingAdaptabilityTeam Collaboration
Industry Keywords
Health PlansClaims ComplianceProvider-Vendor RelationsState and Federal LegislationClaims Denial Timeliness
About the role
Key responsibilities & impact- Manage claims internal audit functions, including audits of adjudicated claims and encounters
- Monitor the check run process for accuracy
- Develop policies and procedures for periodic claims audits
- Ensure compliance with affiliated health plans, client groups, and administrative contractual agreements
- Design, plan, direct, and implement claims training programs
- Adapt training programs to changes in policies, procedures, and technologies
- Ensure customer (provider-vendor) satisfaction while maintaining integrity
- Serve as a liaison between contracted health plans, patients, hospitals, and the Information Technology Department
- Provide day-to-day assistance and training on claims compliance matters to Claims Examiners and Adjudication teams
- Support customer-measured quality and responsiveness requirements
Requirements
What you’ll need- 5 years of professional and facility claims processing experience
- Familiarity with applicable State and Federal claim payment and denial timeliness legislation
- Familiarity with Timeliness Compliance pursuant to State and Federal rules and regulations
- Knowledge of the Provider Dispute Resolution tracking mechanism (AB1455)
Benefits
Comp & perks- Retirement 401(k) Savings Plan with employer matching
- Medical, dental, and vision health care benefits
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Time off for health issues
- Voluntary benefits
- Well-being resources
- Additional compensation may be available through shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities