Patient Financial Counselor – PACE

Providence

. Manage the financial aspects of care for PACE participants .

Posted 11/3/2026full-timeRenton • Washington • United StatesJuniorMid-Level💰 $25 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing financial aspects of care for PACE participants, ensuring timely payments, and guiding participants through Medicare, Medicaid, and PACE eligibility. Strong customer service skills are essential for effective communication with participants and their families.

Highest-signal resume keywords

Financial ManagementCustomer ServiceData AnalysisMedicare EligibilityMedicaid Eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisData AnalysisEligibility GuidanceProblem-SolvingCritical Thinking

Soft Skills

Customer ServiceCommunicationCollaboration

Certifications & Qualifications

Bachelor’s Degree in Social WorkBachelor’s Degree in Finance

Industry Keywords

PACEHealthcareParticipant TransitionRepresentative Payee

About the role

Key responsibilities & impact

Manage the financial aspects of care for PACE participants
Work directly with PACE participants, their legal representatives, and financial stakeholders
Ensure timely payments
Collaborate with representative payee businesses to support smooth participant transitions
Address complex financial problems through critical thinking and problem-solving
Provide excellent customer service
Act as a key point of contact for participants and their families
Guide participants through initial and ongoing Medicare, Medicaid, and PACE eligibility
Travel to see participants in the Washington state PACE service area

Requirements

What you’ll need

2 years customer service with data analysis experience, preferably in healthcare
Bachelor’s Degree in Social Work or finance-related field (preferred)
3+ years in customer service role (preferred alternative)

Benefits

Comp & perks

Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Paid parental leave
Vacation time
Paid holidays
Time off for health issues
Voluntary benefits
Well-being resources
Inclusive workplace where diversity is valued
Professional career support