Senior Utilization Management Assistant

Providence

. Provide support to the Care Management team coordinating patient care .

Posted 9/19/2026full-timeRemote • California • United StatesSenior💰 $25 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, insurance billing, and managed care within a healthcare setting. Proficient in utilizing EPIC Case Management and ADT Patient Access systems while providing exceptional customer service.

Highest-signal resume keywords

Patient Care CoordinationInsurance Billing KnowledgeEPIC Case Management ExperienceCustomer Service ExcellenceMedical Terminology Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Care CoordinationInsurance BillingManaged Care KnowledgeClerical SkillsComputer SkillsMedical TerminologyMedical Assistant CourseworkCHAA CourseworkEPIC Case ManagementADT Patient Access

Soft Skills

Team CollaborationCommunication SkillsProblem-Solving

Certifications & Qualifications

CHAA Certification

Industry Keywords

HealthcareClinical SettingCustomer ServiceCare ManagementPatient Assessment

About the role

Key responsibilities & impact

Provide support to the Care Management team coordinating patient care
Work closely as a healthcare team member
Perform complex tasks related to overall team functions and activities
Support activities identified during the initial and ongoing assessment and management of patients
Work under the supervision of the Regional Director of Care Management

Requirements

What you’ll need

5 years of experience in a hospital, clinical setting, or healthcare-related field
3 years of demonstrated outstanding customer service experience
3 years of clerical and computer experience
3 years of knowledge of insurance billing and managed care
Some college-level coursework or equivalent education/experience preferred
High School Diploma or GED equivalent, or some college-level coursework preferred, particularly Medical Terminology or Medical Assistant coursework
Medical Terminology or Medical Assistant coursework or equivalent education/experience preferred
CHAA coursework or equivalent education/experience preferred
CHAA certification within 6 months (180 days) of hire if in California
3 years of EPIC Case Management and ADT Patient Access experience preferred
Full-time availability for 8-hour day shifts

Benefits

Comp & perks

Retirement 401(k) Savings Plan with employer matching
Medical, dental, and vision health care benefits
Life insurance
Disability insurance
Paid parental leave
Vacation and holiday time off
Time off for health issues
Voluntary benefits
Well-being resources
Professional career support and inclusive workplace