Senior Utilization Management Assistant – Utilization Management

Providence

. Provide support to the Care Management team that coordinates care .

Posted 9/19/2026part-timeRemote • California • United StatesSenior💰 $25 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient-focused care coordination, insurance billing, and managed care within a healthcare setting. Proficient in utilizing EPIC for case management and patient access, while providing exceptional customer service.

Highest-signal resume keywords

5 Years Healthcare Experience3 Years Customer Service Experience3 Years Clerical ExperienceKnowledge of Insurance BillingEPIC Case Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationInsurance BillingManaged CareClerical SkillsMedical Terminology

Soft Skills

Outstanding Customer Service

Tools & Technologies

EPIC

Certifications & Qualifications

CHAA

Industry Keywords

HealthcareClinical SettingCare ManagementPatient Access

About the role

Key responsibilities & impact

Provide support to the Care Management team that coordinates care
Work closely as a healthcare team member
Perform complex tasks related to overall team functions and activities identified during initial and ongoing assessment and management of patients
Support patient-focused, whole-person care under the supervision of the Regional Director of Care Management

Requirements

What you’ll need

5 years Hospital, clinical setting or healthcare related field
3 years demonstrated outstanding customer service experience
3 years clerical and computer experience
3 years knowledge of insurance billing and managed care
Some college-level coursework or high school diploma/GED equivalent preferred, particularly Medical Terminology or Medical Assistance coursework
CHAA preferred
CHAA required within 6 months (180 days) of hire if in California
3 years EPIC Case Management and ADT Patient Access preferred

Benefits

Comp & perks

Retirement 401(k) Savings Plan with employer matching
Medical, dental, and vision benefits
Life insurance
Disability insurance
Paid parental leave
Vacation time
Paid holidays
Time off for health issues
Voluntary benefits
Well-being resources
Additional compensation may be available for shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities