Senior Utilization Management Assistant – Utilization Management

Providence

. Provide support to the Care Management team that coordinates care.

Posted 9/19/2026full-timeRemote • California • United StatesSenior💰 $25 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient-focused care coordination, with strong knowledge of insurance billing and managed care processes. Proficient in utilizing EPIC Case Management and ADT Patient Access systems to support healthcare operations.

Highest-signal resume keywords

5 Years Healthcare Experience3 Years Customer Service Experience3 Years Clerical Experience3 Years Knowledge of Insurance BillingCHAA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationInsurance Billing KnowledgeManaged Care KnowledgeClerical SkillsMedical TerminologyEPIC Case ManagementADT Patient Access

Soft Skills

Outstanding Customer ServiceTeam Collaboration

Certifications & Qualifications

CHAA Certification

Industry Keywords

HealthcareClinical SettingCare Management

About the role

Key responsibilities & impact

Provide support to the Care Management team that coordinates care.
Work closely as a healthcare team member.
Perform complex tasks related to overall team functions and activities identified during the initial and ongoing assessment and management of patients.
Support patient-focused, whole-person care under the supervision of the Regional Director of Care Management.

Requirements

What you’ll need

5 years Hospital, clinical setting or healthcare related field.
3 years Demonstrated outstanding customer service experience.
3 years Clerical and computer experience.
3 years Knowledge of insurance billing and managed care.
High School Diploma or GED equivalent or some college level course work preferred particularly Medical Terminology or Medical Assistance coursework.
Coursework/Training Medical Terminology or Medical Assistant Or equivalent educ/experience.
Coursework/Training CHAA Or equivalent educ/experience.
Within 6 months (180 days) of hire: CHAA (If in California).
3 years EPIC Case Management and ADT Patient Access.

Benefits

Comp & perks

Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Paid parental leave
Vacation
Holidays
Time off for health issues
Voluntary benefits
Well-being resources
Shift differentials
Standby/on-call compensation
Overtime
Premiums
Extra shift incentives
Bonus opportunities
Professional growth and career support
Inclusive workplace and equal opportunities for advancement