VP, Branch Manager

Provident Bank

. Drive growth of consumer and business customer relationships .

Posted 11/2/2026full-timeUnited StatesLead💰 $70,000 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in driving branch performance, customer relationship growth, and adherence to banking regulations. Proven expertise in sales management, team development, and operational efficiency within a retail banking environment.

Highest-signal resume keywords

Branch Management ExperienceSales Target AchievementCustomer Relationship ManagementRisk Management ComplianceBusiness Development Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banking Operational ProcessesSales SkillsMortgage Loan OriginationFinancial Product SalesPerformance Management

Soft Skills

Excellent Communication SkillsTeam LeadershipOrganizational SkillsClient-Centric AttitudeProblem-Solving

Certifications & Qualifications

NMLS RegistrationLife and Health Licenses

Industry Keywords

Retail BankingBranch OperationsFederal RegulationsCommunity EngagementCross-Selling

About the role

Key responsibilities & impact

Drive growth of consumer and business customer relationships
Administer and operate multiple retail branch offices or a qualifying single branch
Manage operations and risk management, including adherence to internal controls
Oversee lending, product sales, customer service, performance management, security, and safety
Lead branch team members to achieve branch objectives and goals and support employee development
Maintain, expand, and develop internal and external customer relationships
Drive account profitability, relationship profitability, deposit growth, retail, small business and commercial loan growth, non-traditional product sales, and cross-selling of financial products and services
Achieve assigned goals and monitor sales-related goals for branch team members
Coach team members on sales skills and recognizing customer opportunities
Conduct weekly team huddles and team meetings focused on sales activities and results
Manage and perform external sales calling program
Provide leadership, mentorship, and inspiration to branch team members
Participate in professional leadership development courses and product/service training
Ensure exceptional customer service and validate service quality through customer satisfaction surveys
Participate in local community events and organizations
Direct branch staff in day-to-day branch operations with Assistant Branch Managers
Ensure compliance with bank policies, procedures, and government regulations
Ensure required reports are submitted completely and timely
Interview, hire, train, assign, direct, appraise, reward, discipline, and manage employees
Address complaints, resolve problems, and provide feedback and corrective actions
Handle all branch risk management-related issues
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED
7 years Branch Manager experience in a sales and service environment
Business development experience, with strong community ties within the general area of branch locations
Demonstrate positive and professional client-centric and service-oriented attitude
Clearly communicates a vision and removes barriers for team success
Proven ability to meet sales targets and production goals
Excellent written and verbal communication skills
Highly organized; ability to plan and complete multiple priorities with competing deadlines
Knowledge of banking operational processes and how they relate to Federal Regulations and Laws
Ability to work a flexible schedule based upon the needs of the business
Ability to travel throughout the branch network
Experience managing multiple locations or managing remote locations
Must register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence
Life and Health Licenses to support investment program preferred
Bachelor’s Degree in Business Administration or related field preferred
Prior multi-branch/office management experience preferred
Willing and able to work required overtime
Willing and able to travel to other locations/branches
Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed
Ability to lift 5 to 25 lbs.
Prolonged sitting/standing
Occasional bending or stooping

Benefits

Comp & perks

Incentive eligibility based upon company, business, and/or individual goal achievement and performance
Paid time-off (PTO)
Holiday PTO
Medical, Dental and Vision Plans
Flexible Spending Accounts
Health Savings Accounts
401(k) Retirement Plan
Disability Insurance
Employee Assistance Program
Basic Life Insurance
Company sponsored Tuition Disbursement programs
Company sponsored Loan Repayment programs
Voluntary Supplemental Life Insurance
Accident coverage
Critical Illness coverage
Hospital Indemnity coverage
Legal plans