VP, Branch Manager

Provident Bank

. Drive growth of consumer and business customer relationships .

Posted 10/1/2026full-timeBerkeley • New Jersey • United StatesLead💰 $61,600 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in branch operations management, sales growth, and customer relationship development while ensuring compliance with banking regulations. Proven ability to lead and mentor teams to achieve performance objectives and enhance customer satisfaction.

Highest-signal resume keywords

Branch Management ExperienceSales Target AchievementCustomer Relationship DevelopmentRisk ManagementNMLS Mortgage Loan Originator Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Operational ProcessesSales SkillsPerformance ManagementProduct SalesLendingCross-Selling Financial ProductsCommunity EngagementTeam LeadershipEmployee DevelopmentCompliance with Federal Regulations

Soft Skills

Client-Centric AttitudeExcellent Communication SkillsHighly OrganizedProblem ResolutionMentorship

Certifications & Qualifications

High School Diploma or GEDBachelor’s Degree in Business Administration (Preferred)Life and Health Licenses (Preferred)NMLS Registration

Industry Keywords

Retail BankingBranch OperationsConsumer BankingBusiness DevelopmentCustomer ServiceSales ManagementMulti-Branch ManagementFinancial ProductsDeposit GrowthCommercial Loans

About the role

Key responsibilities & impact

Drive growth of consumer and business customer relationships
Administer and operate multiple retail branch offices or a qualifying single branch
Manage branch operations and risk management, including adherence to internal controls
Oversee lending, product sales, customer service, performance management, security, and safety
Lead branch team members to achieve branch objectives and support employee development
Maintain, expand, and develop internal and external customer relationships
Drive account profitability, relationship profitability, deposit growth, retail, small business, and commercial loan growth
Increase non-traditional product sales and cross-selling of financial products and services
Achieve assigned goals and monitor sales goals for branch team members
Coach team members on sales skills and recognizing customer opportunities
Conduct weekly team huddles and team meetings focused on sales activities and results
Manage and perform the external sales calling program
Provide leadership, mentorship, and inspiration to branch team members
Ensure exceptional customer service and validate service quality through customer satisfaction surveys
Participate in local community events and organizations
Direct branch staff with Assistant Branch Managers across daily branch operations
Ensure compliance with Bank policies, procedures, internal controls, and government regulations
Ensure required reports are complete and submitted on time
Interview, hire, train, manage, assign work, appraise, develop, reward, and discipline employees
Address employee complaints, resolve problems, and provide feedback and corrective action
Manage branch risk-related issues
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED
7 years Branch Manager experience in a sales and service environment
Business development experience, with strong community ties within the general area of branch locations
Demonstrate positive and professional client-centric and service-oriented attitude
Clearly communicates a vision and removes barriers for team success
Proven ability to meet sales targets and production goals
Excellent written and verbal communication skills
Highly organized; ability to plan and complete multiple priorities with competing deadlines
Knowledge of banking operational processes and how they relate to Federal Regulations and Laws
Ability to work a flexible schedule based upon the needs of the business
Ability to travel throughout the branch network
Experience managing multiple locations or managing remote locations
Must register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence
Bachelor’s Degree in Business Administration or related field preferred
Prior multi-branch/office management experience preferred
Life and Health Licenses to support investment program preferred
Willing and able to work required overtime
Willing and able to travel to other locations/branches
Must be flexible and able to adapt to new job locations and reassignments as directed
Ability to lift 5 to 25 lbs. (coins)
Prolonged sitting/standing
Occasional bending or stooping

Benefits

Comp & perks

Incentive eligibility based upon company, business, and/or individual goal achievement and performance
Paid time-off (PTO)
Holiday PTO
Medical, Dental and Vision Plans
Flexible Spending Accounts
Health Savings Accounts
401(k) Retirement Plan
Disability Insurance
Employee Assistance Program
Basic Life Insurance
Company sponsored Tuition Disbursement programs
Company sponsored Loan Repayment programs
Voluntary Supplemental Life Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity
Legal plans
Professional leadership development courses and product/service training
Community volunteerism opportunities