VP, Branch Manager II

Provident Bank

. Grow consumer and business customer relationships .

Posted 11/9/2026full-timeDunellen • New Jersey • United StatesLead💰 $70,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in branch operations management, including risk management, sales growth, and customer relationship development. Proven ability to lead and mentor teams while ensuring compliance with banking regulations and achieving performance goals.

Highest-signal resume keywords

Branch Management ExperienceSales Target AchievementCustomer Relationship DevelopmentRisk ManagementNMLS Mortgage Loan Originator Registration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banking Operational ProcessesSales SkillsPerformance ManagementProduct SalesLendingCross-Selling Financial ProductsCommunity EngagementReport ManagementEmployee TrainingCompliance with Federal Regulations

Soft Skills

Client-Centric AttitudeExcellent Communication SkillsOrganizational SkillsTeam LeadershipProblem-Solving

Certifications & Qualifications

High School Diploma or GEDNMLS Registration

Industry Keywords

Retail BankingBranch OperationsCustomer ServiceSales ManagementCommunity Ties

About the role

Key responsibilities & impact

Grow consumer and business customer relationships
Administer and operate multiple retail branch offices or a qualifying single branch
Manage branch operations and risk management, including adherence to internal controls
Oversee lending, product sales, customer service, performance management, security, and safety
Lead branch team members toward branch objectives, goals, and employee development
Maintain, expand, and develop internal and external customer relationships
Drive account profitability, relationship profitability, deposit growth, retail/small business/commercial loan growth, non-traditional product sales, and cross-selling of financial products and services
Achieve assigned goals and monitor sales goals for branch team members
Coach team members on sales skills and recognizing customer opportunities
Conduct at least one weekly team huddle and one weekly sales-focused team meeting
Manage and perform the external sales calling program
Provide leadership, mentorship, and inspiration to branch team members
Ensure exceptional customer service and validate service quality through customer satisfaction surveys
Participate in local community events and organizations
Direct branch staff with Assistant Branch Managers across branch operations
Ensure compliance with bank policies, procedures, and government regulations
Ensure required reports are complete and timely
Interview, hire, train, assign, manage, appraise, reward, and discipline employees
Address employee complaints, resolve problems, and provide feedback and corrective actions
Manage all branch risk-management issues
Perform additional assigned duties

Requirements

What you’ll need

High School Diploma or GED
7 years Branch Manager experience in a sales and service environment
Business development experience, with strong community ties within the general area of branch locations
Positive and professional client-centric and service-oriented attitude
Ability to clearly communicate a vision and remove barriers for team success
Proven ability to meet sales targets and production goals
Excellent written and verbal communication skills
Highly organized; ability to plan and complete multiple priorities with competing deadlines
Knowledge of banking operational processes and their relationship to Federal Regulations and Laws
Ability to work a flexible schedule based upon the needs of the business
Ability to travel throughout the branch network
Experience managing multiple locations or remote locations
Must register as a mortgage loan originator with the NMLS before taking mortgage loan applications or negotiating/extending terms of residence-secured loans
Willing and able to work required overtime
Willing and able to travel to other locations/branches
Must be flexible and adapt to new job locations and reassignments as directed

Benefits

Comp & perks

Incentive eligible based upon company, business, and/or individual goal achievement and performance
Paid time-off (PTO)
Holiday PTO
Medical, Dental and Vision Plans
Flexible Spending Accounts
Health Savings Accounts
401(k) Retirement Plan
Disability Insurance
Employee Assistance Program
Basic Life Insurance
Company sponsored Tuition Disbursement programs
Company sponsored Loan Repayment programs
Voluntary Supplemental Life Insurance
Accident plan
Critical Illness plan
Hospital Indemnity plan
Legal plans
Professional leadership development courses and product/service training
Community volunteering opportunities