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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and sales proposal development skills, with a focus on delivering accurate pricing and timely communication. Proficient in collaborating across teams to ensure efficient order execution and customer satisfaction.
Highest-signal resume keywords
Sales Proposal DevelopmentCustomer Relationship ManagementStrong Communication SkillsSAP or Similar ERP SystemsCustomer-Focused Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementQuotation PreparationContractual Requirements ReviewOrder ManagementProduct Knowledge Development
Soft Skills
Relationship-BuildingNegotiation SkillsProactive ApproachOrganizational SkillsTime-Management Skills
Tools & Technologies
SAPERP Systems
Industry Keywords
Customer ServiceCommercial RoleCross-Functional CollaborationContinuous Improvement Initiatives
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Build, maintain, and strengthen long-term relationships with assigned customers
- Manage customer inquiries, prepare quotations, and promote products and solutions aligned with customer needs
- Develop and deliver sales proposals and commercial offers
- Review customer specifications, applications, and contractual requirements with Engineering and R&D teams
- Process requests for quotations, providing accurate pricing, lead times, and product availability
- Manage customer orders from receipt through confirmation, ensuring accuracy and timely communication
- Handle customer returns and claims, coordinating corrective actions to ensure customer satisfaction
- Collaborate with Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management teams for efficient order execution and on-time delivery
- Contribute to cross-functional projects and continuous improvement initiatives
- Develop product and market knowledge through internal and external training
- Provide support and backup to the commercial team when needed
Requirements
What you’ll need- Minimum of 3 years of experience in a Sales, Customer Service, Account Management, or similar commercial role
- Previous experience working within a sales or customer-facing environment
- Customer-focused and results-driven mindset
- Strong communication, relationship-building, and negotiation skills
- Proactive, collaborative, and solution-oriented approach
- Ability to thrive in dynamic environments and effectively manage change and complexity
- Strong organizational and time-management skills, with ability to prioritize multiple tasks and work independently
- Self-motivated, responsive, and assertive attitude with a strong sense of ownership
- Professional fluency in English
- Additional languages are considered a strong advantage
- Knowledge of SAP or similar ERP systems is a plus
Benefits
Comp & perks- Internal and external training opportunities
- Equal opportunity employer committed to diversity, equity, and inclusion
- Reasonable accommodation for qualified applicants with disclosed physical or neurological conditions or disabilities
