Customer Service Representative, Part Time

PSB Bank

. Accurately and efficiently complete basic cash receipt and payment services in the lobby and/or drive-up window .

Posted 9/23/2026part-timeHillsboro • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in cash handling, customer service, and compliance with banking regulations. Capable of accurately processing transactions and managing customer inquiries while maintaining a positive attitude and attention to detail.

Highest-signal resume keywords

Cash HandlingCustomer ServiceAttention to DetailRegulatory ComplianceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Receipt ProcessingPayment ServicesDeposit VerificationLoan Payment ProcessingATM BalancingTeller System OverridesVault ManagementCheck ProcessingACH Dispute ResolutionCurrency Examination

Soft Skills

Self-MotivatedEnthusiasticPositive AttitudeTeam CollaborationSense of Urgency

Tools & Technologies

Computer TerminalOffice Equipment

Industry Keywords

Bank ProductsCash ManagementCustomer InquiriesDisclosure RequirementsSecurity Requirements

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Accurately and efficiently complete basic cash receipt and payment services in the lobby and/or drive-up window
Receive checks and cash for deposits, verify amounts and endorsements, and examine currency for authenticity
Determine funds availability and place holds as required by regulations
Enter deposits and loan payments into computer records and issue customer receipts
Perform line-of-credit advances and verify availability of funds
Cash checks and process withdrawals after verifying signatures, endorsements, and balances
Process mailed loan payments and deposits
Record and process night depository contents under dual control
Issue cashier’s checks, process cash advances, and redeem U.S. Savings Bonds
Buy and sell vault currency while maintaining drawer cash limits
Balance ATMs weekly
Answer basic customer inquiries while complying with disclosure and privacy requirements
Process customer service requests including address changes, ACH disputes, debit card disputes, stop payments, wire transfers, and check reorders
Count and package coin and currency
Promote and explain Bank products and services, including loans, IRAs, certificates of deposit, cards, digital banking, and cash management
Manage safe deposit vault access and inspect the area after customer visits
Promote Bank programs and electronic statements
Verify and update customer information
Perform branch capture duties and balance branch work
Balance teller cash drawer and report discrepancies
Stock teller and drive-in areas and report equipment malfunctions
Perform authorized teller system overrides and balancing duties
Balance the vault and maintain required cash limits when assigned
Verify and record vault deposits when assigned
Perform monthly teller management assessments when assigned
Print and process in-house check orders when assigned

Requirements

What you’ll need

High school diploma or equivalent
Cash handling or sales experience preferred
Good organizational skills, self-motivated, enthusiastic, and maintains a positive attitude
Ability to pay close attention to detail with a high degree of accuracy
Ability to balance cash drawer
Sense of urgency in responding to customers
Ability to work independently and as part of a team
Strong customer service values and ability to identify critical tasks and follow through
Ability to learn, retain, and follow complex legal, regulatory, and security requirements
Ability to learn, retain, and communicate the basic benefits of a wide variety of Bank products and services
Ability to recognize and identify customers through observations and questions and refer customers to experts
Ability to utilize office equipment, including a computer terminal
Frequently lift and/or move up to 50 pounds
Availability to work weekends
May be required to travel to other branches