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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development within the government technology sector, focusing on relationship building, strategic outreach, and pipeline management. Proficient in utilizing CRM systems and engaging with public-sector stakeholders to drive sales opportunities and meet performance targets.
Highest-signal resume keywords
Business DevelopmentSaaS ExperienceGovernment Procurement ProcessesOutbound ProspectingCRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentSales DevelopmentPipeline ManagementResearch SkillsAccount QualificationOpportunity ConversionStakeholder EngagementMarket IntelligenceDigital TransformationMunicipal Software
Soft Skills
Verbal CommunicationWritten CommunicationRelationship DevelopmentStrategic OutreachNetworking
Tools & Technologies
CRM PlatformsSales Engagement PlatformsSaaS Platforms
Industry Keywords
GovTechCivic TechnologyPublic-Sector TechnologyMunicipal TechnologyPlanningPermittingBuilding ApprovalsGISLand ManagementRegulatory Technology
About the role
Key responsibilities & impact- Identify, develop, and qualify new business opportunities across the government technology market in Canada and the United States
- Build relationships with municipalities and government organizations
- Understand customer business and technology priorities and create qualified sales opportunities
- Develop and lead business development strategies for assigned markets
- Research municipalities and government organizations to identify strategic accounts and emerging opportunities
- Identify key stakeholders across planning, permitting, building, technology, innovation, and digital transformation functions
- Lead outbound business development strategies through prospecting, strategic outreach, relationship development, campaigns, and industry engagement
- Guide prospect engagement through phone, email, LinkedIn, industry events, networking, and other channels
- Develop and maintain relationships with government stakeholders throughout longer public-sector buying cycles
- Qualify opportunities and transition them to Regional Sales Managers with relevant context and account insights
- Monitor pipeline development and opportunity conversion and implement improvement strategies
- Collaborate with Regional Sales Managers and Marketing on account plans, campaigns, events, content initiatives, and market programs
- Communicate market intelligence, customer needs, competitive insights, and prospect feedback
- Develop expertise in the company’s SaaS platform, use cases, value proposition, and competitive differentiation
- Stay informed on GovTech, AI, municipal technology, public-sector modernization, and digital transformation
- Own performance against activity, pipeline generation, qualification, and conversion targets
- Maintain accurate CRM data, account records, contact information, activities, and opportunity details
- Report regularly to Sales Leadership on performance, market opportunities, pipeline development, risks, and recommended actions
Requirements
What you’ll need- 5+ years of experience in business development, sales development, sales, or account development
- Experience within SaaS, enterprise technology, GovTech, civic technology, or public-sector technology preferred
- Experience engaging municipalities, government organizations, or other public-sector customers
- Strong understanding of government procurement processes, stakeholder structures, and longer sales cycles
- Demonstrated experience generating new business opportunities through outbound prospecting and relationship development
- Strong research skills and ability to translate account and market information into relevant business conversations
- Strong verbal and written communication skills
- Experience engaging senior decision-makers and operational stakeholders
- Experience working with CRM and sales engagement platforms
- Demonstrated ability to work toward activity, pipeline, or opportunity targets
- Experience in planning, permitting, building approvals, GIS, land management, regulatory technology, or municipal software is an asset
- Successful candidate must live in Ontario
- Ability to travel to the London, Ontario office on occasion
Benefits
Comp & perks- Comprehensive health and wellness benefits package
- Remote work flexibility (specific regional options apply)
- Flex Hours
- Paid Time Off (PTO)
- Summer Fridays with shorter work weeks
- Fun social events, both virtual and in-person
- Charity initiatives
- Career Framework with structured growth paths and ongoing learning
- Accessibility accommodations during recruitment and selection
