Cloud Service Engineer

PTC

. Plan, coordinate, and execute operating system patching and recurring infrastructure maintenance across supported Servigistics environments .

Posted 9/24/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Linux System Administration, including operating system patching and infrastructure maintenance. Proficient in coordinating maintenance activities, validating system health, and managing patch schedules across cloud-hosted environments.

Highest-signal resume keywords

Linux System AdministrationOperating System PatchingApache ConfigurationAWS FamiliarityChange Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Linux Command-Line ExperiencePatch PlanningPost-Maintenance ValidationBasic Oracle Database KnowledgeETL Technologies

Soft Skills

Strong Organizational SkillsStrong Communication SkillsCross-Functional Collaboration

Tools & Technologies

ApacheJavaTomcatPentaho PDIAWSAzure

Certifications & Qualifications

Security-Level Clearance

Industry Keywords

Infrastructure OperationsSystem MaintenanceLifecycle ManagementMaintenance WindowsTechnical Documentation

Tech Stack

Tools & technologies

ApacheAWSAzureCloudETLJavaLinuxOracle

About the role

Key responsibilities & impact

Plan, coordinate, and execute operating system patching and recurring infrastructure maintenance across supported Servigistics environments
Develop and maintain patching schedules and maintenance plans
Coordinate maintenance activities around required system time availability
Review systems before scheduled maintenance to identify prerequisites, dependencies, exceptions, and risks
Coordinate with Systems, Networking, DBA, R&D, and Application Support teams
Perform pre-maintenance and post-maintenance validation
Confirm application availability, system health, and successful completion of planned activities
Track patch status and identify unsuccessful, deferred, or remediation-required systems
Maintain and configure Apache, Java, Tomcat, and other approved third-party components
Perform basic application and infrastructure troubleshooting during or after scheduled maintenance

Requirements

What you’ll need

Strong working knowledge of Linux operating systems and Linux system administration
Experience with operating system patching, system maintenance, and lifecycle management
Understanding of patch planning, maintenance windows, change coordination, and post-maintenance validation
Experience maintaining and configuring Apache, Java, and Tomcat
Familiarity with AWS and Azure
Basic Oracle database knowledge, including SELECT, INSERT, DELETE, and JOIN commands
Familiarity with ETL technologies such as Pentaho PDI
Strong organizational and planning skills
Strong communication and cross-functional collaboration skills
2+ years of experience supporting Linux systems, cloud-hosted environments, infrastructure operations, or system maintenance
Experience coordinating or performing operating system patching and scheduled maintenance
Linux command-line experience
Experience with maintenance schedules, change processes, or production maintenance windows
Experience documenting technical procedures and maintenance activities
Basic troubleshooting skills
Associate degree in a technical field plus 2 years of technical work experience, or a bachelor's degree in a technical field
Must be a US Citizen
Must have or be able to obtain a Security-level clearance
Must be authorized to work in the United States without current or future employment-based immigration sponsorship

Benefits

Comp & perks

Performance-based bonus eligibility
Employee share purchase program (ESPP) with discounted PTC stock
Potential eligibility for equity programs
Medical, dental and vision insurance
Paid time off and sick leave
Tuition reimbursement
401(k) contributions and employer match
Flexible spending accounts
Life insurance
Disability coverage
Generous commuter subsidy for office-assigned employees