Full-stack Engineer

• Design, develop, test, and maintain high-quality software solutions in an Agile environment
• Own complex features throughout the development lifecycle, from design to deployment
• Develop new functionality and resolve defects with focus on quality and performance
• Build reusable, maintainable, and scalable code
• Collaborate with Product Owners, QA Engineers, Support teams, UX designers, and developers
• Participate in technical design discussions and architecture decisions
• Conduct code reviews and promote engineering best practices
• Support continuous integration, automated testing, and modern software delivery practices
• Troubleshoot and resolve complex technical issues
• Demonstrate completed features to internal stakeholders and customers
• Contribute to technical documentation and knowledge sharing
• Mentor junior engineers and elevate engineering capabilities

Senior Software Engineer

Field Engineer

• Plan, coordinate, and execute operating system patching and recurring infrastructure maintenance across supported Servigistics environments
• Develop and maintain patching schedules and maintenance plans
• Coordinate maintenance activities around required system time availability
• Review systems before scheduled maintenance to identify prerequisites, dependencies, exceptions, and risks
• Coordinate with Systems, Networking, DBA, R&D, and Application Support teams
• Perform pre-maintenance and post-maintenance validation
• Confirm application availability, system health, and successful completion of planned activities
• Track patch status and identify unsuccessful, deferred, or remediation-required systems
• Maintain and configure Apache, Java, Tomcat, and other approved third-party components
• Perform basic application and infrastructure troubleshooting during or after scheduled maintenance

Cloud Service Engineer

Sales

• Partner cross-functionally with Sales, Legal, Deal Desk, and Finance as needed
• Lead initial renewal contract negotiations with customers and escalate when appropriate
• Process customer license audits for Sales and Customer Success, addressing discrepancies
• Respond promptly and accurately to inbound customer requests and internal communications
• Deliver customer service throughout the renewal lifecycle
• Complete renewals before their expiration dates
• Manage a pipeline of renewal quotes and orders
• Maintain CRM data integrity in Salesforce and Salesforce CPQ, including forecasting and activity tracking
• Communicate customer feedback to appropriate internal teams
• Process monthly renewals for assigned Arena customers and submit them to the correct customer contacts
• Identify strategic opportunities through contract review and collaboration with Sales
• Communicate company policies and limitations that may impact customer requests
• Recommend alternative subscription options when customer requests cannot be met
• Follow PTC’s Code of Conduct

Renewal Sales Representative

Manager

• Own renewal performance, customer retention, ARR preservation, churn mitigation, forecast accuracy, and commercial lifecycle execution for the Southern Europe Region across direct and channel business
• Lead and develop a regional Subscription Management team
• Drive strategic initiatives and commercial transformation programs
• Build stakeholder maps, align cross-functional teams, anticipate friction, and create adoption plans
• Establish operating rhythms for alignment, escalation, decision-making, communication, and adoption tracking
• Provide leadership on complex renewals, customer negotiations, commercial escalations, contract modernization, and partner-led opportunities
• Coach Subscription Managers on renewal-risk qualification, executive account planning, commercial negotiation preparation, stakeholder mapping, forecast hygiene, customer value articulation, and post-renewal reviews
• Set measurable expectations, conduct forecast reviews and deal coaching, provide feedback, document development actions, and ensure accountability
• Use data, governance, process discipline, and business reviews to identify risks and opportunities and improve predictability
• Build relationships with customers, partners, and internal stakeholders to maximize outcomes
• Partner with Sales, Customer Success, Channel, Operations, Legal, Finance, and Product Management

Senior Manager, Subscription Management

Account Executive

• Develop and execute account strategies to achieve assigned sales quotas by selling PTC software solutions to Priority Enterprise and Enterprise automotive accounts
• Prospect and develop new accounts while maintaining and growing sales within existing OEM and Tier 1 supplier accounts
• Lead the entire sales cycle and guide clients through a value-based process to successful closure
• Meet or exceed quarterly and annual sales targets
• Forecast sales using comprehensive opportunity profiles and Salesforce.com
• Build relationships with CEOs, COOs, CFOs, CIOs, and departmental leaders to identify, qualify, and close opportunities
• Analyze clients’ internal business processes and present tailored technology solutions
• Develop deep knowledge of PTC’s CAD, ALM, PLM, IoT, AR, and SLM product portfolio
• Collaborate with technical sales, product management, and global account managers on multinational automotive account strategies

Enterprise Account Executive – Automotive

Product Manager

• Own and manage components of the Technical Enablement systems roadmap
• Gather, prioritize, and translate business requirements into product enhancements and platform capabilities
• Partner with stakeholders to identify process improvement and automation opportunities
• Support initiatives improving learning delivery, content management, reporting, and learner experiences
• Serve as subject matter expert for learning technologies and enablement platforms
• Manage system enhancements, integrations, upgrades, and release activities
• Help ensure platform reliability, scalability, performance, and adoption
• Support governance processes for learning systems and associated technologies
• Collaborate with training systems, curriculum strategy, content development, analytics, and program management teams
• Engage learners, instructors, and business stakeholders to gather feedback and improve experiences
• Communicate roadmap updates, priorities, and adoption plans
• Analyze user journeys and improve usability, engagement, and administration
• Develop and monitor platform success KPIs and use analytics to identify trends and optimization opportunities
• Coordinate testing, deployment, and release activities
• Maintain documentation, processes, and support models
• Monitor platform health and work with support teams to resolve issues
• Contribute to continuous improvement initiatives that increase operational effectiveness

Product Manager – Learning Management System

Cloud Engineer

• Assist in deploying Windchill applications, build packages, CCDs, CPS, Maintenance Releases (MRs), temporary patches and Rehost
• Validate deployments and resolve basic deployment issues
• Configure Windchill and supporting components according to PTC Cloud standards
• Perform routine system administration tasks, including log cleanup, cache management, index rebuilding, health checks, and service validation
• Assist in executing Windchill version upgrades, CPS, and MR updates
• Perform post-upgrade validation and basic troubleshooting
• Investigate application, publishing, and deployment issues, escalating complex problems as required
• Support customer change requests, scheduled maintenance, and production activities
• Maintain technical documentation, deployment records, and knowledge articles
• Collaborate with cross-functional teams to ensure timely service delivery and customer satisfaction