Solution Center Consultant – Associate

PTC

. Lead customer discovery sessions and requirements workshops .

Posted 10/15/2026full-timeRemote • United StatesMid-Level💰 $66,500 - $138,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing enterprise software solutions, particularly in Product Lifecycle Management (PLM) with a focus on Windchill. Proven ability to lead customer discovery sessions, translate business requirements into scalable solutions, and manage project timelines and stakeholder engagement effectively.

Highest-signal resume keywords

Enterprise Software ImplementationProduct Lifecycle Management (PLM)Windchill ExperienceStakeholder ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringSolution DesignData MigrationSystem Adoption Best PracticesImplementation Planning

Soft Skills

Problem-SolvingCommunicationCollaborationCustomer FocusTime Management

Industry Keywords

Enterprise Software SolutionsImplementation MethodologiesUser Acceptance TestingDeployment ReadinessCustomer Training

About the role

Key responsibilities & impact

Lead customer discovery sessions and requirements workshops
Define implementation strategies based on business needs
Translate customer requirements into scalable solution designs and implementation plans
Configure, deploy, and support enterprise software solutions
Manage implementation activities, timelines, risks, and deliverables with project teams
Facilitate testing, user acceptance activities, deployment readiness, and go-live support
Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams
Deliver customer training and enablement programs
Advise customers, resolve challenges, and ensure project success
Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives

Requirements

What you’ll need

5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role
Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption
Experience with Product Lifecycle Management (PLM) solutions; Windchill experience strongly preferred
Ability to translate business requirements into scalable technical solutions and implementation plans
Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes
Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered
Strong problem-solving skills and ability to analyze business and technical requirements
Excellent communication and collaboration skills with technical and non-technical stakeholders
Ability to manage multiple priorities and deliver results in a customer-focused environment
Must be authorized to work in the United States without requiring current or future employment-based immigration sponsorship

Benefits

Comp & perks

Employee share purchase program (ESPP) allowing purchase of discounted PTC stock
Potential eligibility for equity programs
Medical, dental, and vision insurance
Paid time off and sick leave
Tuition reimbursement
401(k) contributions and employer match
Flexible spending accounts
Life insurance
Disability coverage
Generous commuter subsidy for office-assigned employees
Inclusive workplace environment
Accessibility support for the application process