Account Manager

Public Partnerships | PPL

. Serve as the primary and backup contact for client engagements .

Posted 10/7/2026full-timeRemote • Florida • United StatesSeniorLead💰 $73,000 - $93,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and project management capabilities, with a focus on financial analysis and business management. Possesses excellent communication skills and the ability to mentor and lead teams effectively.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementPublic SpeakingFinancial AnalysisSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementFinancial AnalysisData AnalysisProcess ImprovementMicrosoft OfficePresentation SkillsAnalytical SkillsOrganizational SkillsAttention to DetailMultitasking

Soft Skills

Interpersonal CommunicationCritical ThinkingInitiativeLeadershipMentoring

Certifications & Qualifications

PMP

Industry Keywords

Medicaid ProgramsState GovernmentLong Term CareDisability ServicesBusiness Management

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary and backup contact for client engagements
Maintain client relationships and participate in key stakeholder meetings
Present written and verbal status reports to clients
Review and update critical client documents regularly
Serve as a subject matter expert on PPL’s products
Set client expectations regarding PPL’s product application model during implementation
Consult internally with other projects or practice areas
Coordinate project requirements and client expectations among functional groups and clients
Create and manage internal project work plans
Ensure work meets PPL and contractual standards
Develop solutions to mitigate or avoid risks
Coordinate proposal development research, financial analysis, writing, and production
Identify and act on upselling opportunities with current clients
Meet with prospective clients
Record business development activities
Lead sales presentations and system demonstrations
Oversee contracted and internal training sessions
Manage, mentor, advise, and guide multiple staff members
Monitor staff performance and address deficiencies
Develop future client partnership leaders
Make final decisions on staff hiring

Requirements

What you’ll need

Must reside in Florida to be eligible for this position
Excellent client relationship management skills
Demonstrated project management and supervisory skills
Ability to follow, critically evaluate and improve current processes
Excellent oral and written communication skills
Strong analytical, organizational and presentation skills
Excellent PC skills in Microsoft Office products
Ability to analyze data and draw appropriate conclusions
Demonstrated effective public speaking skills
Detailed and process improvement oriented
Ability to take initiative and move daily work forward
Ability to see the big picture while working at the detailed level to move projects forward within specific timeline and budget
Strong interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking skills
Bachelor's degree or 9 years’ experience required
Substantial professional experience may be considered in lieu of a formal degree
7-9 years prior supervisory experience required
Demonstrated financial and business management experience required
Knowledge of Medicaid programs and experience with state government required
Finance and accounting systems experience preferred
Experience in long term care and disability services is a plus
PMP a plus

Benefits

Comp & perks

Remote work arrangement
Occasional travel within the state of Florida