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Academic Records Analyst, Mid-Level
PUCPR Carreiras. Support management in overseeing the department’s processes .
About the role
Key responsibilities & impact- Support management in overseeing the department’s processes
- Be responsible for services related to academic records, including the issuance and registration of diplomas, certificates, and academic statements
- Manage and archive students’ academic documentation in PUCPR’s Central Archive
- Review documentation produced by the Academic Records department, verifying the accuracy and authenticity of the information
- Advise students, faculty, staff, and community members on academic regulations
- Stay up to date with current legislation and ensure the department’s activities comply with legal requirements
- Prepare information surveys and reports for submission to the relevant authorities
- Contribute to the preparation of management reports and performance metrics
- Apply the appropriate methodology to procedures and ensure process security
- Interact and communicate with corporate and academic departments regarding institutional processes and procedures
- Ensure the preparation and integrity of diplomas and certificates for institutional events and graduation ceremonies
- Issue and register diplomas and certificates
- Verify information contained in academic transcripts
- Ensure service delivery deadlines are met
- Handle requests and service tickets submitted through internal systems
- Forward documents, diplomas, and certificates to off-campus campuses
- Perform other duties related to the position
Requirements
What you’ll need- Bachelor’s degree completed
- Excellent verbal and written communication skills
- Intermediate/advanced proficiency in Microsoft Office
- Knowledge of internal systems: Prime, Lyceum, Pergamum, and Manager
- Knowledge of processes and documents such as minute books, registration books, and Brazil’s General Data Protection Law (LGPD)
- Knowledge of project management (preferred)
- Knowledge of Power BI (preferred)
Benefits
Comp & perks- Unimed Health Plan: Coparticipation plan providing medical coverage and access to a high-quality provider network
- OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll
- Education Incentive: Support for employees’ professional and personal development, including incentives for specialization programs, extension courses, language courses, and graduate studies at PUCPR
- Meal voucher, with a monthly coparticipation deduction
- Quality of Life Program
- Private Pension Plan
- Life Insurance
- Transportation Voucher
- Free Parking
- Wellhub (formerly Gympass): Access to a variety of gyms, with monthly fees deducted from payroll
- Zenklub: Access to telehealth sessions with mental health specialists, including two waived consultations per month
- Conte Comigo Program: A multidisciplinary team providing social support, legal guidance (excluding labor law), and financial and pension consulting
- Benefits Club: Partnerships with companies across various sectors, offering special discounts on services and products