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Senior Academic Operations Analyst
PUCPR Carreiras. Provide service and support to faculty members, coordinators, Community Managers, and students .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in managing academic processes, operational metrics, and faculty documentation. Proficient in utilizing academic systems and digital tools to enhance efficiency and compliance in educational environments.
Highest-signal resume keywords
Bachelor's DegreeAcademic Operations ExperienceOrganizational SkillsAnalytical MindsetEvent Coordination Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative ProcessesAcademic SystemsOperational ControlsMetrics MonitoringGrade Entry ManagementCourse Completion TrackingDocumentation ManagementData AnalysisProcess ImprovementVirtual Learning Environments
Soft Skills
Attention to DetailCustomer ServiceCollaborationProblem-SolvingCommunication
Industry Keywords
Educational InstitutionsGraduate Program ProcessesImmersive ExperiencesCohort ManagementCommunity Management
About the role
Key responsibilities & impact- Provide service and support to faculty members, coordinators, Community Managers, and students
- Support graduate program academic processes by tracking outstanding items, grade and attendance corrections, module make-up sessions, and course completion
- Monitor operational metrics and controls, including grade entries, class records, deadlines, and academic records
- Create and update information on courses, cohorts, classes, projects, schedules, faculty members, and records in academic systems
- Manage seat availability, cohort openings, and operational adjustments
- Organize and execute immersive experiences, overseeing planning, schedules, resources, and participants
- Coordinate faculty members, academic coordinators, Community Managers, students, and support teams
- Manage faculty-related documentation, registration data, and processes
- Monitor integrations, access, and functionality within academic systems; conduct tests and identify inconsistencies
- Support improvements to processes and tools
- Contribute to the quality, efficiency, and compliance of academic operations
Requirements
What you’ll need- Completed bachelor’s degree, preferably in Business Administration, Education, Management, Processes, Technology, or related fields
- Experience with administrative, academic, customer service, or operations routines
- Strong organizational skills and attention to detail when working with documents, deadlines, records, and different systems
- Analytical mindset to monitor metrics, identify outstanding items, and take preventive action
- Ability to quickly learn and use systems and digital tools
- Preferred: experience in academic operations or educational institutions
- Preferred: experience with academic systems and/or virtual learning environments
- Preferred: experience with graduate program processes
- Preferred: experience organizing and operating events, in-person experiences, or immersive activities
- Preferred: experience monitoring metrics and operational controls
- Exclusive opportunity for people with disabilities
Benefits
Comp & perks- Unimed health insurance with copayments
- OdontoPrev dental insurance with nationwide coverage
- Education assistance for specialization programs, extension courses, language courses, and graduate programs at PUCPR
- Meal voucher with a monthly copayment deduction
- Meal delivery to the reception desk for people with disabilities, with a nominal fee
- Quality of Life Program
- Private pension plan
- Life insurance
- Transportation voucher
- Wellhub (formerly Gympass), with access to a variety of gyms
- Zenklub telehealth mental health services, including two waived consultations per month
- Conte Comigo Program, offering social support, legal guidance, and financial and retirement consulting
- Benefits Club with special discounts
- Conveniently located priority parking