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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving sales performance and delivering exceptional customer experiences in the beauty and luxury retail sectors. Capable of building strong customer relationships and translating brand stories into engaging customer journeys.
Highest-signal resume keywords
Sales Target AchievementCustomer Relationship ManagementLuxury Retail ExperienceStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityLeadershipInfluencing SkillsPositive MindsetCustomer Service Excellence
Industry Keywords
Beauty IndustrySkincareLuxury RetailCarolina HerreraRetail Excellence Standards
About the role
Key responsibilities & impact- Achieve individual and account sales targets while driving overall counter performance
- Deliver exceptional customer experiences that exceed expectations and build loyalty
- Increase brand awareness and champion the Carolina Herrera brand story
- Lead by example through outstanding service, product knowledge and commercial focus
- Develop strong customer relationships and build a loyal client base
- Create memorable and engaging customer journeys through personalised consultations
- Ensure Puig retail excellence standards are consistently maintained
- Adapt quickly to new promotions, launches and retailer-specific activities
- Manage priorities effectively and work both independently and collaboratively with store teams
- Monitor opportunities to maximise sales performance and customer engagement
- Bring the spirit of retail theatre to every interaction, turning consultations into meaningful experiences
Requirements
What you’ll need- Previous experience in an Account Manager, Business Manager, Key Holder or Assistant Store Manager role
- Previous experience within the beauty, skincare or luxury retail industry
- A positive and adaptable mindset with flexibility to respond to changing business needs and schedules
- The ability to quickly adapt to new product launches, promotions and in-store activities
- Strong organisational skills with the ability to prioritise workload effectively
- Confidence working independently while also building strong relationships with store teams
- A passion for delivering exceptional customer experiences and building long-term relationships
- The ability to translate brand stories into memorable customer journeys
- Experience thriving in premium retail environments where personalisation is key
- Professional polish, confidence and authentic enthusiasm in every customer interaction
- Strong communication, influencing and leadership skills
- Passion for the beauty industry, luxury retail and the Carolina Herrera brand
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package