Puig

Designer

• Support the Retail Design & VM Director in translating strategic objectives into actionable design and operational plans
• Own and drive complex and strategic retail design projects from concept to installation
• Follow up projects with HQ Brands Retail Permanent Image team and retailers
• Handle technical challenges and implementation logistics, including deliveries and orders
• Resolve operational and financial challenges and address root causes
• Provide day-to-day guidance and mentorship to Retail Designers and Executives
• Lead adaptation of global retail design concepts to regional environments
• Follow up budgets and project execution
• Ensure high-quality installations
• Maintain existing points of sale
• Homologate new suppliers
• Support visual merchandising strategy execution at points of sale
• Develop planograms and visual calendars, adapt brand guidelines, and work with the Field Supervisor
• Drive operational excellence using project tracking tools such as Asana
• Manage timelines, budgets, purchase orders, and invoice follow-up

Senior Retail Designer – Travel Retail Americas

Advisor

• Join the Byredo Liberty team as a Fragrance Consultant
• Work full-time, 5 days per week, 37.5 hours, Monday–Sunday inclusive
• Achieve sales targets while promoting Puig brands
• Deliver a unique customer experience and exceed customer expectations
• Anticipate customer needs
• Develop and increase brand awareness
• Build customer loyalty
• Maintain the standards and expectations of the store group retailer
• Build specialist expertise and gain commercial experience
• Understand products and customers and drive business results

Client Advisor

• Achieve sales targets while promoting Puig and Byredo brands
• Deliver a unique customer experience on every visit
• Anticipate customer needs and exceed expectations
• Develop and increase brand awareness
• Build customer loyalty and lasting customer relationships
• Maintain the standards and expectations of the store group retailer
• Work a full-time schedule of 5 days per week, Monday–Sunday inclusive
• Develop specialist product and customer expertise
• Gain commercial experience and contribute to business results

Manager

• Define the field strategy and consolidate sellout responsibilities regionally for North America, North Caribbean and Panama
• Guide and support commercial and field teams with information and materials to improve daily efficiency
• Develop, implement, and maintain new working tools
• Directly manage the field team and foster efficiency and excellence in execution
• Partner with Account Managers to define and deliver commercial targets
• Collaborate with Marketing and Retail Merchandising to uphold retail excellence standards
• Coordinate with Sales and Demand Planning on stock management, forecasting, and launch execution
• Drive capability building through training programs with the Training & Education team
• Coordinate resource allocation and logistics with Marketing and Sales
• Facilitate communication between field teams and corporate offices
• Refine field organization and allocate resources
• Drive productivity initiatives and performance metrics such as incentives
• Pilot field-team initiatives including incentives and product allocations
• Consolidate and monitor sell-through investments
• Assist the Sales Director with staffing strategy aligned to the three-year plan
• Support annual staffing plans
• Analyze profitability metrics and provide actionable staffing insights
• Monitor staffing investments and support budget building and commercial strategy
• Own retail performance KPIs at the point of sale
• Drive productivity and profitability per door
• Advise Account Managers on terms, conditions, and strategic frameworks

Sell-Out Retail Manager – Travel Retail, Americas

Brand Ambassador

• Maintain knowledge of industry and market trends to evolve and optimize selling strategies within the luxury beauty environment
• Deliver exceptional BYREDO client experiences through expertise, personalized recommendations, and elevated selling
• Build and nurture client relationships through clienteling, personalized outreach, master classes, in-store events, and product launches
• Showcase BYREDO products across fragrance, makeup, home, and body categories
• Achieve and exceed individual sales goals and KPI targets through cross-selling and client retention
• Use BYREDO CRM tools to capture client information, drive loyalty, and support personalized outreach
• Partner with the BYREDO Business Manager and Bloomingdale's teams to maximize sales opportunities and drive business growth
• Provide after-sales service and foster long-term client loyalty
• Communicate BYREDO's heritage, creativity, craftsmanship, and product stories
• Participate in product presentations, training sessions, and educational opportunities
• Support inventory management, stock replenishment, tester maintenance, visual merchandising, stock organization, and shrink prevention
• Support product launches, promotional events, animations, and clienteling activations
• Maintain a clean, organized, and visually compelling selling environment

Brand Ambassador, Full-Time

• Maintain knowledge of industry and market trends to optimize sales strategies
• Provide exceptional BYREDO client experiences using the elevated selling approach
• Build rapport with returning clients and deliver personalized shopping experiences
• Showcase BYREDO products across fragrance, makeup, home, and byproduct categories
• Exceed KPIs through strategic cross-selling and client relationships
• Use BYREDO CRM tools to manage client information and drive loyalty
• Contribute ideas and retail strategies during store meetings
• Build client relationships through outreach, master classes, and new launch events
• Provide attentive after-sales service
• Participate in product presentations and training sessions
• Maintain product knowledge and awareness of launches, innovations, and trends
• Ensure product care, handling, and presentation meet luxury standards
• Manage inventory accurately, replenish stock, and help prevent theft
• Support retail strategies that drive business growth and enhance client experience
• Maintain visual product displays according to BYREDO guidelines

Client Advisor – Full-Time

• Maintain knowledge of industry and market trends to evolve and optimize sales strategies
• Provide an exceptional BYREDO client experience and demonstrate expertise in the elevated selling approach
• Build rapport with returning clients and provide personalized shopping experiences
• Showcase BYREDO products across fragrance, makeup, home, and lifestyle categories
• Drive sales through strategic cross-selling and client relationship building
• Use CRM tools to maintain client information, strengthen loyalty, and deliver personalized outreach
• Contribute ideas during store meetings to support boutique growth and performance
• Build and nurture client relationships through outreach, clienteling, events, and masterclasses
• Provide after-sales service
• Maintain knowledge of BYREDO products, launches, and brand heritage
• Participate in product education, training, and new launch initiatives
• Uphold product presentation, care, and luxury service standards
• Support store operations, including inventory management, stock replenishment, and loss prevention
• Maintain visual merchandising standards and boutique presentation
• Partner with boutique leadership and colleagues to drive business growth and enhance client experience

Operations

• Partner with the Global Media Director to coordinate the global media agenda across Rabanne and Jean Paul Gaultier
• Work alongside Global Media Managers to ensure smooth execution of strategic priorities
• Identify opportunities to innovate, improve ways of working and accelerate new media approaches
• Coordinate governance meetings, executive follow-up and cross-functional initiatives
• Act as the operational link across Rabanne and Jean Paul Gaultier's media organization
• Identify synergies, share best practices and promote consistent ways of working
• Foster collaboration while respecting each brand's distinct objectives and identity
• Coordinate global media initiatives from planning to deployment
• Monitor timelines, risks and priorities to ensure successful delivery
• Improve processes, governance and operational efficiency
• Ensure consistent implementation of global media frameworks across markets
• Support rollout of new tools, processes and operating models
• Gather market feedback to improve global ways of working
• Coordinate collaboration between Global Brand teams, Local Markets, Media Agencies and cross-functional partners
• Support executive presentations, business reviews and operational reporting
• Track project progress and identify opportunities for continuous improvement

Media Operations Excellence Manager, RBN & JPG

• Manage the international Education & Training department for the Beauty division
• Develop the global education strategy for Carolina Herrera Beauty
• Create training tools for the Beauty division, including PowerPoint presentations, sales sheets, e-learning content, video learning, and training kits
• Cultivate motivated, knowledgeable, and productive beauty ambassadors
• Manage daily interactions with key markets and address local needs to enhance productivity and strengthen brand loyalty
• Contribute to the training strategy for Prestige fragrances, Collections, and Make-up
• Design educational tools for markets and Beauty Advisors, focusing primarily on Prestige and Make-up categories
• Suggest innovative tools and methods to engage and inspire Beauty Advisors
• Measure the impact of training tools on business performance
• Act as the point of contact for markets implementing activations at retail locations
• Evaluate, support, and guide local trainers in their training programs
• Organize the Carolina Herrera annual training convention and participate in local market seminars

Education Manager

• Manage escalations from external consumer care team
• Maintain and modify the B2C orders
• Place B2C replacement orders
• Liaise and provide information to Logistic teams to resolve any delivery issues
• Manage payment fraud
• Manage returns
• Process commercial refunds
• Manage customer chargebacks
• Manage UK Internal Orders
• Execute Back Office administration tasks behind B2C orders within defined SLAs
• Ensure the order-to-cash offering is smooth and efficient and internal targets are met

Consumer Care Advisor – 3 month FTC

General

• Achieve sales targets while promoting Puig brands
• Deliver a unique customer experience every time
• Anticipate customer needs and exceed expectations
• Develop and increase brand awareness
• Build customer loyalty
• Maintain the standards and expectations of the store group retailer
• Work 3 days per week, Monday–Sunday inclusive, for 22.5 hours

Fragrance Specialist – 22.5 hours

Marketing

• Manage product development and marketing projects from concept to launch, including market and trend research, moodboards, naming, claims, packaging, gifting and activation ideas
• Develop creative and strategic recommendations for launches, animations and campaigns
• Prepare clear and inspiring briefs for creative agencies and external partners
• Coordinate the development of creative assets, including packaging, artwork, renders, mock-ups and campaign materials
• Manage creative projects and provide feedback to ensure deliverables are aligned with the brand, strategy and timelines
• Work closely with Marketing, Retail, PR & Communications, Media, E-commerce and Operations teams to ensure successful execution across different touchpoints
• Monitor timelines, priorities and deliverables, anticipating risks and proposing solutions when needed
• Support campaign production and the coordination of samples, products and materials for shoots, events and presentations
• Prepare high-quality presentations for key internal and business meetings

Marketing Animations Executive

• Assist the management team and assume store management responsibilities in the Store Manager’s absence
• Achieve sales objectives and maintain high operational and merchandising standards and goals
• Build highly motivated teams and develop Fragrance Consultants
• Collaborate with the Store Manager on all aspects of running the store
• Meet sales goals, analyse sales reports and data, determine business needs, and set business strategies
• Motivate sales team members to meet assigned sales and productivity goals
• Support development of Fragrance Consultants’ techniques and fragrance profiling to maximise sales
• Ensure selling team members are fluent in product knowledge
• Demonstrate sales leadership on the selling floor
• Assist in managing the client database and use information to increase sales and client contact
• Manage collection previews, client events, sale events, and centre events
• Empower Fragrance Consultants to make customer-focused decisions aligned with company philosophy
• Assist in maintaining staffing levels and work schedules while controlling payroll costs

Assistant Store Manager

Team Leader

• Assist the management team
• Assume the responsibilities of the Store Manager in their absence
• Oversee team members, merchandise and customer service elements
• Achieve sales objectives
• Maintain and achieve high operational and merchandising standards and goals
• Build highly motivated teams
• Develop Fragrance Consultants to the next level
• Create memorable customer experiences and build lasting customer relationships

Senior Retail Designer – Travel Retail Americas

Client Advisor

Client Advisor

Sell-Out Retail Manager – Travel Retail, Americas

Brand Ambassador, Full-Time

Client Advisor – Full-Time

Client Advisor

Media Operations Excellence Manager, RBN & JPG

Education Manager

Consumer Care Advisor – 3 month FTC

Fragrance Specialist – 22.5 hours

Marketing Animations Executive

Assistant Store Manager

Store Team Leader