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About the role
Key responsibilities & impact- Maintain knowledge of industry and market trends to evolve and optimize selling strategies within the luxury beauty environment
- Deliver exceptional BYREDO client experiences through expertise, personalized recommendations, and elevated selling
- Build and nurture client relationships through clienteling, personalized outreach, master classes, in-store events, and product launches
- Showcase BYREDO products across fragrance, makeup, home, and body categories
- Achieve and exceed individual sales goals and KPI targets through cross-selling and client retention
- Use BYREDO CRM tools to capture client information, drive loyalty, and support personalized outreach
- Partner with the BYREDO Business Manager and Bloomingdale's teams to maximize sales opportunities and drive business growth
- Provide after-sales service and foster long-term client loyalty
- Communicate BYREDO's heritage, creativity, craftsmanship, and product stories
- Participate in product presentations, training sessions, and educational opportunities
- Support inventory management, stock replenishment, tester maintenance, visual merchandising, stock organization, and shrink prevention
- Support product launches, promotional events, animations, and clienteling activations
- Maintain a clean, organized, and visually compelling selling environment
Requirements
What you’ll need- 2+ years of experience in luxury retail, beauty, fragrance, or makeup sales
- Proven ability to build strong client relationships and achieve sales targets
- Exceptional communication, interpersonal, and storytelling skills
- Passion for luxury beauty, fragrance, and delivering elevated client experiences
- A proactive, adaptable, and dependable attitude
- Availability to work a flexible retail schedule, including weekends, holidays, and occasional extended hours as needed
- Experience with clienteling tools and CRM platforms is preferred
- Ability to lift/move boxes as needed for inventory replenishment up to 25 pounds
- Ability to perform essential job functions, including prolonged standing and walking
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package