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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in luxury retail sales, client relationship management, and personalized client experiences. Proficient in utilizing clienteling and CRM tools to optimize sales strategies and achieve performance targets.
Highest-signal resume keywords
Luxury Retail ExperienceClient Relationship ManagementSales Target AchievementClienteling Tools ProficiencyExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesInventory ManagementVisual MerchandisingCross-SellingClient RetentionProduct PresentationEvent ParticipationStock ReplenishmentKPI Target AchievementAfter-Sales Service
Soft Skills
Interpersonal SkillsStorytelling SkillsProactive AttitudeAdaptabilityDependability
Tools & Technologies
CRM PlatformsClienteling Tools
Industry Keywords
Luxury RetailBeauty SalesFragrance SalesFashion SalesLifestyle Sales
About the role
Key responsibilities & impact- Maintain knowledge of industry and market trends to optimize selling strategies within the luxury retail environment
- Deliver exceptional Dries Van Noten client experiences and demonstrate expertise in the brand's collection, heritage, and approach to luxury
- Build and nurture long-term client relationships through personalized outreach, appointments, events, and new launch activations
- Showcase beauty and lifestyle offerings and provide tailored recommendations
- Achieve and exceed individual sales goals and KPI targets through clienteling, cross-selling, and client retention
- Leverage clienteling and CRM tools to capture client information and support personalized outreach
- Partner with the Dries Van Noten Business Manager and Bloomingdale's teams to maximize sales opportunities and drive business growth
- Participate in product presentations, training sessions, and educational opportunities
- Provide exceptional after-sales service
- Uphold product presentation, care, visual merchandising, and brand standards
- Support daily counter operations, including inventory management, stock replenishment, tester maintenance, visual merchandising, inventory counts, stock organization, and shrink prevention
- Support product launches, events, animations, and clienteling activations
- Maintain a clean, organized, and visually compelling selling environment
Requirements
What you’ll need- 2+ years of experience in luxury retail, beauty, fragrance, fashion, or lifestyle sales
- Proven ability to build strong client relationships and consistently achieve sales targets
- Exceptional communication, interpersonal, and storytelling skills
- Passion for luxury, creativity, craftsmanship, and delivering elevated client experiences
- A proactive, adaptable, and dependable attitude
- Availability to work a flexible retail schedule, including weekends, holidays, and occasional extended hours as needed
- Experience with clienteling tools and CRM platforms is preferred
- Ability to lift/move boxes as needed for inventory replenishment up to 25 pounds
- Ability to perform essential job functions, including prolonged standing and walking
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
