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About the role
Key responsibilities & impact- Maintain knowledge of industry and market trends to evolve and optimize sales strategies
- Provide an exceptional BYREDO client experience and demonstrate expertise in the elevated selling approach
- Build rapport with returning clients and provide personalized shopping experiences
- Showcase BYREDO products across fragrance, makeup, home, and lifestyle categories
- Drive sales through strategic cross-selling and client relationship building
- Use CRM tools to maintain client information, strengthen loyalty, and deliver personalized outreach
- Contribute ideas during store meetings to support boutique growth and performance
- Build and nurture client relationships through outreach, clienteling, events, and masterclasses
- Provide after-sales service
- Maintain knowledge of BYREDO products, launches, and brand heritage
- Participate in product education, training, and new launch initiatives
- Uphold product presentation, care, and luxury service standards
- Support store operations, including inventory management, stock replenishment, and loss prevention
- Maintain visual merchandising standards and boutique presentation
- Partner with boutique leadership and colleagues to drive business growth and enhance client experience
Requirements
What you’ll need- 1-3+ years of experience in luxury retail, beauty, fragrance, fashion, hospitality, or a client-centric sales environment
- Proven ability to build strong client relationships and deliver exceptional service
- A passion for luxury retail and creating memorable client experiences
- Strong communication and interpersonal skills
- A proactive, adaptable, and dependable attitude
- Availability for a flexible schedule, including weekends, holidays, and occasional extended hours as business needs require
- Ability to lift boxes and support inventory-related tasks as needed
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package