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Puig

Key Account Manager – Luxury Department Stores, Independent Accounts

Puig

. Serve as the primary day-to-day commercial contact for Exemplar Luxury Group, Holt Renfrew, and Independent Accounts .

Posted 10/19/2026full-timeNew York City • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and strategic planning within the luxury beauty and retail sectors, with a strong focus on relationship-building, negotiation, and analytical skills to drive sales and operational success.

Highest-signal resume keywords
Key Account ManagementLuxury Beauty Portfolio ManagementSales Analysis and ForecastingRelationship-Building and NegotiationOperational Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy DevelopmentMarket Trend AnalysisInventory ManagementBusiness PlanningPerformance Data Interpretation
Soft Skills
Exceptional Communication SkillsPresentation SkillsHighly OrganizedAction-Oriented MindsetCollaboration Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Word
Industry Keywords
Luxury RetailFragranceConsumer BehaviorSelective DistributionRetail Dynamics

About the role

Key responsibilities & impact
  • Serve as the primary day-to-day commercial contact for Exemplar Luxury Group, Holt Renfrew, and Independent Accounts
  • Develop and execute account-specific strategies, annual business plans, and joint priorities
  • Identify focused growth opportunities based on retailer business models, customers, competitive landscapes, and market dynamics
  • Lead the Niche portfolio across assigned accounts, including BYREDO, Dries Van Noten, Penhaligon's, Christian Louboutin Beauty, and L'Artisan Parfumeur
  • Support Nordstrom business through event planning, executional follow-through, and operational coordination
  • Analyze sales, inventory, distribution, productivity, and market trends to identify opportunities and risks
  • Partner on forecasts, investment recommendations, account priorities, KPIs, and business reviews
  • Collaborate with marketing, demand planning, finance, visual merchandising, education, and field teams on launches, events, promotions, and retailer programs
  • Own operational follow-through including forecasts, assortments, item setup, orders, inventory flow, launch readiness, event tools, and issue resolution
  • Drive elevated in-store presence through space, placement, merchandising, visual standards, distribution, and priority-door opportunities
  • Support buyer negotiations involving assortment, distribution, pricing, promotions, marketing investments, eventing, and product placement
  • Monitor and communicate performance, initiatives, retailer feedback, risks, decisions, and next steps

Requirements

What you’ll need
  • Bachelor's degree in business, marketing, or a related field (preferred)
  • 5+ years of experience in Sales, Planning, or Key Account Management within luxury beauty, fragrance, fashion, or consumer retail
  • Experience managing luxury department store, specialty retail, and/or independent account businesses; established retailer relationships are a plus
  • Experience working across Niche and Prestige beauty portfolios, with an understanding of selective distribution and luxury brand positioning
  • Strong commercial acumen and understanding of retail dynamics, forecasting, inventory, consumer behavior, and the competitive landscape
  • Exceptional relationship-building, negotiation, communication, and presentation skills across retailer, field, cross-functional, and senior leadership audiences
  • Analytical and action-oriented mindset, with proficiency in interpreting sales and performance data and translating insights into clear recommendations
  • Highly organized and able to manage multiple retailers, brands, launches, events, and operational priorities in a fast-paced, cross-functional environment
  • Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

Benefits

Comp & perks
  • An entrepreneurial, creative and welcoming work culture
  • A range of learning and development opportunities
  • An international company with plenty of opportunities to grow
  • A competitive compensation & benefits package