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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Order Management and Order-to-Cash processes, with a strong focus on data accuracy and problem-solving. Proficient in managing customer orders and collaborating with cross-functional teams to enhance operational efficiency.
Highest-signal resume keywords
Order ManagementOrder-to-Cash ProcessesERP Systems (SAP)Data AccuracyCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryData ValidationExport DocumentationMaster Data ManagementContingency Management
Soft Skills
Attention to DetailProblem-SolvingAnalytical SkillsCommunication SkillsStakeholder Management
Tools & Technologies
EDI SystemsExcel
Industry Keywords
Customer OrdersSales AdministrationLogisticsSupply ChainContinuous Improvement
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Process and validate customer orders through available order-entry channels
- Review automatic order-creation logs and resolve issues preventing sales-order creation
- Maintain EDI operational points and support automated order flows
- Perform manual order entry
- Upload L&P / regular Excel files and manage contingencies
- Handle order exceptions, contingency updates, and portfolio modifications
- Process internal orders, including samples and marketing orders
- Prepare and edit export documentation in coordination with Logistics
- Update invoices to ensure accurate export documentation
- Send invoices to customers by PDF, email, or manual processes
- Identify and resolve master-data issues
- Cancel, replace, or add references to maintain a clean order portfolio
- Review customer and material master data
- Support Front Office and Subsidiary Interface Managers
- Contribute to continuous-improvement initiatives within the Order-to-Cash process
- Collaborate with Customer Service, Supply Chain, Logistics, and Commercial teams
Requirements
What you’ll need- Degree in Business Administration or similar
- Previous experience in Order Management, Customer Service, Order Entry or Sales Administration
- Knowledge of Order-to-Cash processes
- Experience working with ERP systems such as SAP
- Strong attention to detail and focus on data accuracy
- Problem-solving and analytical skills
- Ability to manage multiple priorities in a fast-paced environment
- Good communication and stakeholder-management skills
- Fluent English
- Additional languages are an advantage
Benefits
Comp & perks- Equal opportunity employer
- Inclusive work environment where employees feel welcomed, valued, engaged, and empowered
- Diversity and inclusion culture
- Opportunities to join a global team and work with an international portfolio of brands