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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in high-quality sales generation and exceptional customer service within a retail or high-end service environment. Possesses strong communication skills and the ability to adapt to diverse client needs while fostering lasting relationships.
Highest-signal resume keywords
Customer Service ExcellenceSales Goal AchievementClient Relationship DevelopmentBilingual Communication (French and English)Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ProfessionalismVersatilityOrganizationMotivationEmpathy
Industry Keywords
High-End RetailClient Portfolio ManagementSales OperationsCustomer ExperienceBrand Communication
About the role
Key responsibilities & impact- Focus on generating high quality sales across all product categories, developing strong client relationships, and delivering outstanding services
- Make sure to adapt to each client, identifying their needs and inspiring them across the Dries Van Noten creations
- Execute sales and operations in an effective and efficient manner to achieve and exceed planned daily, weekly and monthly sales goals
- Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers and peers
- Identify and handle client enquiries and concerns
- Provide a flawless selling ceremony and impeccable customer experience
- Communicate Dries Van Noten brand aesthetic, philosophy and lifestyle to the customer
- Execute constant follow-up and retention activities to nurture and develop the client portfolio
Requirements
What you’ll need- At least 3 years of relevant customer facing experience in retail or another high-end service environment
- You are versatile, organized, motivated, methodical, and professional
- You have an excellent sense of customer service
- A natural passion for people & service
- The ability to adapt to different cultures & a real sense of empathy
- A team player attitude to reach a common goal & go the extra mile
- A strong appreciation for architecture, exhibits, and museums to engage our customers
- You have a good knowledge French and English
- Other languages are a major plus
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
