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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Infrastructure and Workplace Technologies, with a strong focus on managing technology projects and partnerships. Proven ability to lead teams and drive innovation while ensuring compliance and operational resilience.
Highest-signal resume keywords
IT Infrastructure ManagementProject GovernanceStakeholder ManagementMicrosoft EnvironmentsITIL Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT InfrastructureWorkplace TechnologyProject ManagementE-Commerce PlatformsCustomer Relationship ManagementOrder Management PlatformsERP SystemsNetworkingEnd-User TechnologyBusiness Continuity
Soft Skills
Strong Communication SkillsCollaborative MindsetService-Oriented Approach
Tools & Technologies
TelecommunicationsMeeting-Room TechnologiesDigital Workplace Solutions
Certifications & Qualifications
ITIL CertificationPMP Certification
Industry Keywords
Technology OperationsOperational ResilienceTechnology GovernanceTechnology Partnerships
Tech Stack
Tools & technologiesCyber SecurityERPPMP
About the role
Key responsibilities & impact- Lead the technology agenda for the Middle East, partnering with local business leaders while ensuring alignment with Puig’s global IT strategy, standards and governance
- Shape and deliver the Middle East IT roadmap, investment plan and project portfolio
- Oversee digital workplace and end-user services across offices and retail
- Lead local technology operations, including connectivity, workplace infrastructure, telecommunications and meeting-room technologies
- Ensure operational resilience and business continuity
- Partner with global Cybersecurity and IT teams to protect the technology environment, manage local risks and ensure compliance
- Coordinate technology initiatives across e-commerce, customer relationship management and order management platforms
- Oversee ERP and business application evolution, prioritizing enhancements, supporting rollouts and driving adoption
- Lead technology projects from business need through implementation and stabilization, managing priorities, budgets, timelines, risks and stakeholders
- Manage the Middle East IT budget and technology partners
- Lead and develop local IT employees, contractors and service partners
- Build connections between local, regional and global technology functions while championing innovation, standardization and continuous improvement
Requirements
What you’ll need- 5+ years of experience in IT infrastructure, workplace technology or a similar technology environment
- A degree in Computer Science, Engineering or a related field
- Strong knowledge of IT infrastructure and workplace technologies, including Microsoft environments, networking and end-user technology
- Experience managing outsourced technology services and external IT partners
- Proven experience delivering IT infrastructure or technology projects, with a good understanding of project governance
- Strong stakeholder management skills, with the ability to partner effectively with both business and technology teams
- Strong communication skills and professional proficiency in English
- A collaborative, service-oriented mindset and the ability to work effectively across local, regional and global teams
- ITIL and/or project management certification, such as PMP
Benefits
Comp & perks- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
