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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project coordination and field operations management, with a strong focus on compliance with SOPs and quality standards. Proficient in stakeholder engagement, logistical support, and maintaining accurate operational records in a multi-agency environment.
Highest-signal resume keywords
Project CoordinationField Operations ManagementLogistics SupportStakeholder EngagementDigital Data Collection
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementField-Based Operations SupportAdministrative WorkflowsProcurementLogistics ManagementCase Management SystemsGPS/GIS MappingMobile Digital Data CollectionOperational ReportingKPI Tracking
Soft Skills
Organizational SkillsAttention to DetailInterpersonal SkillsCommunication SkillsTask Management
Tools & Technologies
Mobile ApplicationsDigital Data Collection ToolsIncident Logging SystemsCall Centre Operations SoftwareResource Tracking Systems
Industry Keywords
Wildlife ConservationGovernment MinistriesConservation NGOsCommunity EngagementField Deployments
About the role
Key responsibilities & impact- Support coordination of field operations across assigned Wildlife Conservation Regions and counties
- Support Regional Officers with day-to-day field activities, verification, and case administration
- Maintain communication and follow-up between field teams, the National Command Centre, KWS, and the State Department for Wildlife
- Support implementation and compliance with approved SOPs, SLAs, and quality standards
- Track and coordinate incident verification, including site visits and digital data collection requirements
- Track submission and completeness of supporting claims documentation
- Flag incomplete, duplicate, or inconsistent claims and escalate them to the National Project Coordinator
- Track and escalate sensitive cases including fatalities, serious injuries, livestock losses, and major crop damage
- Maintain accurate and confidential sensitive-incident records
- Coordinate with KWS Wardens, National Police Service, medical personnel, local administration, and other stakeholders
- Coordinate field deployments and operational logistics across assigned counties
- Track allocation and use of motorcycles, smartphones, airtime/data bundles, fuel, protective gear, and other resources
- Maintain equipment and deployment records and follow up on maintenance and repairs
- Support onboarding, deployment, and coordination of field personnel
- Track field activities, KPIs, turnaround times, and outstanding operational tasks
- Support field coaching and user acceptance testing for digital applications
- Coordinate stakeholder meetings, workshops, and community engagement activities
- Document complaints, queries, appeals, and feedback for escalation
- Support public awareness and community engagement activities
- Oversee call centre operations, including incident logging, triage, response, call quality, SLAs, and issue resolution workflows
Requirements
What you’ll need- Bachelor’s degree in Project Management, Natural Resource Management, Conservation Studies, Public Administration, Business Administration, Development Studies, or a related field
- Minimum of 1–3 years of relevant experience supporting field-based operations, project coordination, administrative workflows, or community-based initiatives
- Experience supporting multi-county field operations or geographically dispersed teams is an added advantage
- Experience working with Government Ministries, KWS, county governments, local administration, conservation NGOs, or development organizations is desirable
- Experience in procurement, logistics, or supply management is an added advantage
- Familiarity with mobile digital data collection tools, GPS/GIS mapping, offline-first mobile applications, and case management systems is desirable
- Strong organizational, coordination, follow-up, and task-management skills
- Strong attention to detail and ability to maintain accurate records and operational reports
- Good interpersonal and communication skills for working with government officers, field teams, and communities
- Ability to identify operational challenges, follow up on issues, and escalate matters appropriately
- Ability to track field assets, equipment, deployments, and operational resources
- Ability to work effectively in a multi-agency environment, maintain confidentiality, meet deadlines, and operate in remote field settings
