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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in restaurant management, including staff training, performance evaluation, and operational oversight. Proficient in financial management, including P&L analysis, inventory control, and compliance with health and labor regulations.
Highest-signal resume keywords
Restaurant Management ExperienceStaff Training And DevelopmentP&L AnalysisServSafe CertificationTIPS Alcohol Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance EvaluationConflict ResolutionData AnalysisInventory ManagementCash HandlingSales Target ManagementFood Safety ComplianceLabor OptimizationFinancial Statement KnowledgeOperational Documentation
Soft Skills
CoachingProblem-SolvingCommunicationLeadershipGuest Satisfaction Focus
Tools & Technologies
Accounting SoftwarePOS SystemsData Analysis Tools
Certifications & Qualifications
ServSafe CertificationTIPS Alcohol Certification
Industry Keywords
HospitalityRestaurant OperationsHealth And Labor LawsFood And Liquor CostsCommunity Engagement
About the role
Key responsibilities & impact- Deliver an exceptional dining experience for every guest
- Support the GM and AGM by overseeing hiring, training, and supervision of hourly staff
- Lead pre-shift meetings and prepare end-of-shift reports
- Manage cash handling, daily labor schedules, shift phasing, and sales targets
- Manage P&L through cash control, security, inventory management, labor optimization, and waste reduction
- Verify and approve Daily Sales Summaries and analyze discounts, voids, and charitable donations
- Support vendor orders, inventory management, and invoice entry
- Coordinate facility maintenance, service calls, and repairs
- Enforce company policies, food safety, cleanliness, liquor service, and security standards
- Conduct daily cleanliness and appearance inspections
- Coordinate restaurant operations, labor targets, food and liquor costs, guest satisfaction, and event execution
- Recruit, interview, hire, onboard, train, and develop staff
- Evaluate staff performance, conduct reviews, provide coaching, and administer disciplinary actions
- Oversee onboarding, ServSafe and TIPS training, scheduling, payroll accuracy, and personnel documentation
- Monitor guest interactions and food and beverage quality; address service concerns
- Support marketing initiatives, sales growth, community engagement, and promotional events
- Complete operational-calendar tasks and document workflows, processes, and procedures
- Provide emergency staff coverage and participate in large company events
- Field staff and manager calls during off-shift hours as needed
Requirements
What you’ll need- High School Diploma or equivalent
- 1-3 years management experience, preferably in the Hospitality/Restaurant field
- Strong knowledge of federal, state, and local health and labor laws and regulations
- Proven ability to train, develop, and supervise staff
- Experience in performance evaluation and providing constructive feedback
- Skilled in conflict resolution and handling personnel issues
- Proficiency in accounting software, POS systems, and data analysis tools
- Strong analytical and problem-solving skills
- Experience managing beer, wine, and liquor and knowledge of state and local liquor laws preferred
- Knowledge of financial statements, including P&L, labor reports, cost of goods, sales, and product mix
- Successful completion of company training program, including mandatory sexual harassment training within 8 weeks of start date
- ServSafe certification — must have or obtain within 8 weeks of start date and maintain throughout employment
- TIPS alcohol certification — must have or obtain within 8 weeks of start date and maintain throughout employment
- Reliable transportation
- Ability to stand, walk, and remain on feet for extended periods, up to 8+ hours
- Ability to lift, carry, and transport items weighing up to 50 pounds
- Ability to work indoors or outdoors in various weather conditions
- Ability to work with cleaning chemicals and possible food allergens
