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About the role
Key responsibilities & impact- Identify and approach new merchants across priority categories including retail, F&B, services, and lifestyle
- Pitch tailored merchant value propositions based on each business’s needs
- Support the end-to-end onboarding process, including documentation, training, and activation readiness
- Ensure merchants are properly set up on tools and platforms and understand operating processes
- Build strong merchant partnerships and act as a trusted point of contact
- Conduct regular check-ins, resolve issues, and drive retention
- Gather merchant feedback and share insights with internal teams for product and campaign improvement
- Support promotional and campaign rollouts to improve merchant performance
- Coordinate in-store and on-ground activations where needed
- Track campaign results and suggest improvements
Requirements
What you’ll need- Fresh graduates are welcome, ideally with internships or projects in sales, business development, partnerships, or operations
- Experienced candidates: 0–2 years in merchant acquisition, account management, business development, or similar roles
- Strong communication and persuasion skills; comfortable pitching to business owners
- Confident with Microsoft PowerPoint for creating clear, professional presentations
- Comfortable with Microsoft Excel for basic reporting and analysis
- Highly organized; able to manage a pipeline and follow up consistently
- Self-motivated, positive attitude, and comfortable working in the field
- English is required
- Arabic is strongly preferred (spoken; writing is a plus)
- Knowledge of the Oman business landscape, especially Muscat and surrounding areas, is a big advantage
- Willingness to travel locally for merchant meetings
- Candidates must be based in Oman
Benefits
Comp & perks- Exposure to diverse industries and strategic partnerships
- Clear development path into Merchant Manager / Partnerships roles
- Supportive, collaborative culture with room to take ownership early
