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Pulse iD

Partnerships Associate – Merchant Acquisition, Partnerships

Pulse iD

. Identify and approach new merchants across priority categories including retail, F&B, services, and lifestyle .

Posted 9/25/2026full-timeMuscat • OmanJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Identify and approach new merchants across priority categories including retail, F&B, services, and lifestyle
  • Pitch tailored merchant value propositions based on each business’s needs
  • Support the end-to-end onboarding process, including documentation, training, and activation readiness
  • Ensure merchants are properly set up on tools and platforms and understand operating processes
  • Build strong merchant partnerships and act as a trusted point of contact
  • Conduct regular check-ins, resolve issues, and drive retention
  • Gather merchant feedback and share insights with internal teams for product and campaign improvement
  • Support promotional and campaign rollouts to improve merchant performance
  • Coordinate in-store and on-ground activations where needed
  • Track campaign results and suggest improvements

Requirements

What you’ll need
  • Fresh graduates are welcome, ideally with internships or projects in sales, business development, partnerships, or operations
  • Experienced candidates: 0–2 years in merchant acquisition, account management, business development, or similar roles
  • Strong communication and persuasion skills; comfortable pitching to business owners
  • Confident with Microsoft PowerPoint for creating clear, professional presentations
  • Comfortable with Microsoft Excel for basic reporting and analysis
  • Highly organized; able to manage a pipeline and follow up consistently
  • Self-motivated, positive attitude, and comfortable working in the field
  • English is required
  • Arabic is strongly preferred (spoken; writing is a plus)
  • Knowledge of the Oman business landscape, especially Muscat and surrounding areas, is a big advantage
  • Willingness to travel locally for merchant meetings
  • Candidates must be based in Oman

Benefits

Comp & perks
  • Exposure to diverse industries and strategic partnerships
  • Clear development path into Merchant Manager / Partnerships roles
  • Supportive, collaborative culture with room to take ownership early