Pulse iD

Account Manager

• Identify and approach new merchants across priority categories including retail, F&B, services, and lifestyle
• Pitch tailored merchant value propositions based on each business’s needs
• Support the end-to-end onboarding process, including documentation, training, and activation readiness
• Ensure merchants are properly set up on tools and platforms and understand operating processes
• Build strong merchant partnerships and act as a trusted point of contact
• Conduct regular check-ins, resolve issues, and drive retention
• Gather merchant feedback and share insights with internal teams for product and campaign improvement
• Support promotional and campaign rollouts to improve merchant performance
• Coordinate in-store and on-ground activations where needed
• Track campaign results and suggest improvements

Partnerships Associate – Merchant Acquisition, Partnerships

QA Engineer

• Participate in storyboarding, solution design, and grooming sessions to understand requirements and provide feedback
• Analyze business requirements, perform static reviews, and compile QA test checklists for new product features and functionalities
• Derive high-level test scenarios and detailed test cases using appropriate test design techniques
• Ensure test cases maintain traceability to requirements
• Contribute to building API and UI automation frameworks and maintain the automated regression test suite
• Define test approaches, derive structured test plans, and coordinate test activities
• Execute manual and automated quality assurance test cases
• Ensure developed functionality satisfies requirements and aligns with specifications
• Track and record test execution results, interpret results, and derive insights
• Publish results and communicate test execution status clearly with relevant stakeholders
• Work with the development team to research and resolve issues found during testing
• Create and maintain performance test scripts and conduct performance tests on demand
• Perform non-functional testing, including security and accessibility testing
• Test AI-powered and conversational features by validating response accuracy, data consistency, contextual relevance, workflow behavior, and integration with underlying systems

Product Manager

• Collaborate with stakeholders to identify and prioritize functional, technical, and user experience product requirements
• Work with development, design, and marketing teams to ensure alignment and successful product delivery
• Analyze market trends, competitor offerings, and customer feedback to inform product roadmap decisions
• Facilitate workshops and meetings to gather and refine product requirements
• Document and communicate requirements throughout the development lifecycle
• Monitor key performance indicators and metrics to assess product performance
• Identify opportunities for product improvement and optimization
• Own end-to-end product delivery from requirements definition and feature prioritization through execution, delivery, and continuous improvement

Senior Product Manager

• Collaborate with stakeholders to identify and prioritize functional, technical, and user experience product requirements
• Work with development, design, and marketing teams to ensure alignment and successful product delivery
• Analyze market trends, competitor offerings, and customer feedback to inform product roadmap decisions
• Facilitate workshops and meetings to gather and refine product requirements
• Maintain clear documentation and communication throughout the development lifecycle
• Monitor key performance indicators and metrics to assess product performance
• Identify opportunities for product improvement and optimization
• Own end-to-end product delivery from requirements definition and feature prioritization through execution, delivery, and continuous improvement
• Bridge business needs and technical capabilities, drive product strategy, and deliver scalable solutions