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Pulse-MD Urgent Care

Medical Assistant – Front Desk Receptionist

Pulse-MD Urgent Care

. Provide comprehensive patient support throughout urgent care visits through clinical and administrative duties .

Posted 9/15/2026full-timeWappingers Falls • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient support through clinical and administrative duties, including vital signs documentation, point-of-care testing, and HIPAA compliance. Exhibits strong customer service, communication, and organizational skills while effectively managing both front desk and medical assistant responsibilities.

Highest-signal resume keywords
Patient SupportClinical ProceduresCPR and First Aid/BLS CertificationPhlebotomy ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vital Signs DocumentationPoint-of-Care TestingCPT CodingEKGPhlebotomyData EntryMedical Record DocumentationClinical ProceduresInsurance VerificationAppointment Scheduling
Soft Skills
Customer ServiceInterpersonal SkillsVerbal CommunicationWritten CommunicationOrganizational Skills
Tools & Technologies
Electronic Medical Record SystemsOffice Equipment
Certifications & Qualifications
CPR CertificationFirst Aid CertificationMedical Assistant Certification
Industry Keywords
HIPAA ComplianceUrgent CareOutpatient Medical ExperiencePatient Flow ManagementEmergency Response

About the role

Key responsibilities & impact
  • Provide comprehensive patient support throughout urgent care visits through clinical and administrative duties
  • Welcome and assist patients and visitors; provide customer service
  • Register patients, verify demographic and medical information, verify insurance, collect payments, and schedule appointments
  • Maintain patient records, documentation, confidentiality, and HIPAA compliance
  • Perform data entry, filing, faxing, copying, scanning, and other administrative tasks
  • Obtain and document vital signs
  • Prepare patients for examinations, procedures, and treatment
  • Perform point-of-care testing, drug screens, physical examination components, EKGs, and phlebotomy
  • Assist providers with examinations, procedures, wound care, irrigations, incision and drainage, and nebulizer treatments
  • Respond to emergencies and execute provider orders
  • Complete clinical notes, CPT coding, follow-up calls, and medical-record documentation
  • Clean and disinfect examination rooms and maintain clinical supplies
  • Assist with patient flow, patient transfers, and equipment movement
  • Transition between front desk and medical assistant responsibilities based on patient volume and operational needs
  • Collaborate with front desk staff, medical assistants, providers, and management
  • Attend meetings, training, and company-sponsored events

Requirements

What you’ll need
  • High school diploma or equivalent required
  • Current CPR and First Aid/BLS certification required
  • Medical Assistant certification preferred, if applicable to the position
  • Previous urgent care or outpatient medical experience highly desirable
  • Previous phlebotomy and EKG experience highly desirable
  • Ability to perform clinical procedures and testing following appropriate training and established protocols
  • Strong customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Intermediate to advanced telephone skills
  • Basic to intermediate computer skills and ability to learn electronic medical record systems
  • Ability to multitask effectively in a fast-paced environment
  • Ability to transition between administrative and clinical responsibilities throughout the workday
  • Ability to work effectively with minimal supervision while following provider direction and established protocols
  • Ability to establish and maintain effective relationships with patients, families, providers, and coworkers
  • Strong organizational and problem-solving skills
  • Ability to meet the physical demands of the position, including standing, walking, stooping, bending, lifting, moving equipment, and assisting with patient transfers as required
  • Must be able to work effectively under pressure and adapt to changing patient and facility needs
  • Flexibility to work at all 4 Pulse MD Urgent Care locations
  • Schedule flexibility, including possible weekends and holidays

Benefits

Comp & perks
  • Health benefits/healthcare contributions
  • 401(k)
  • Certification reimbursement