Pulse-MD Urgent Care

Physician Assistant

• Provide comprehensive patient support throughout urgent care visits through clinical and administrative duties
• Welcome and assist patients and visitors; provide customer service
• Register patients, verify demographic and medical information, verify insurance, collect payments, and schedule appointments
• Maintain patient records, documentation, confidentiality, and HIPAA compliance
• Perform data entry, filing, faxing, copying, scanning, and other administrative tasks
• Obtain and document vital signs
• Prepare patients for examinations, procedures, and treatment
• Perform point-of-care testing, drug screens, physical examination components, EKGs, and phlebotomy
• Assist providers with examinations, procedures, wound care, irrigations, incision and drainage, and nebulizer treatments
• Respond to emergencies and execute provider orders
• Complete clinical notes, CPT coding, follow-up calls, and medical-record documentation
• Clean and disinfect examination rooms and maintain clinical supplies
• Assist with patient flow, patient transfers, and equipment movement
• Transition between front desk and medical assistant responsibilities based on patient volume and operational needs
• Collaborate with front desk staff, medical assistants, providers, and management
• Attend meetings, training, and company-sponsored events

Medical Assistant – Front Desk Receptionist

• Provide comprehensive patient support throughout urgent care visits through both clinical and administrative duties
• Welcome patients and visitors and provide customer service
• Answer and route telephone calls and take accurate messages
• Register patients, verify demographics, insurance eligibility, and benefits
• Collect copays, deductibles, coinsurance, outstanding balances, and other payments
• Schedule appointments and assist with required forms and documentation
• Maintain accurate patient records while complying with HIPAA and privacy requirements
• Perform administrative duties including filing, faxing, copying, scanning, and data entry
• Obtain and document patient vital signs
• Prepare patients for examinations, procedures, and treatment
• Perform point-of-care testing, drug screens, physical examination components, EKGs, and phlebotomy
• Assist providers with examinations, procedures, wound care, irrigations, incision and drainage, and nebulizer treatments
• Respond appropriately during emergencies and execute provider orders
• Complete clinical notes, CPT codes, and required documentation
• Perform authorized patient follow-up calls
• Clean and disinfect examination rooms and maintain clinical areas
• Stock supplies and monitor inventory levels
• Assist with patient flow, transfers, and movement of equipment within training and safety requirements
• Transition between front desk and medical assistant responsibilities based on patient volume and operational needs
• Collaborate with coworkers, providers, and management and escalate patient concerns when necessary
• Attend meetings, training, and company-sponsored events
• Perform other assigned duties

Medical Assistant – Front Desk Receptionist

Medical Assistant, Front Desk Receptionist