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Lifecycle Value Manager, Enterprise Customer Success/Expansion
Pure Storage. Build Everpure’s new post-sale value management function in the UK .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise customer success and post-sale value management, focusing on building trusted relationships and driving measurable business value through strategic adoption and utilisation initiatives.
Highest-signal resume keywords
Enterprise Customer Success ExperiencePost-Sale Value ManagementCustomer Ecosystem InsightCommercial JudgmentStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Value Strategy DevelopmentAdoption and Utilisation MetricsCapacity ActivationExpansion IdentificationLifecycle Value Management
Soft Skills
Relationship BuildingInfluencing SkillsCollaborationProblem Solving
Tools & Technologies
PortworxEvergreen//One
Industry Keywords
Enterprise AccountsCustomer OutcomesPost-Sale ManagementSpecialist Teams Coordination
About the role
Key responsibilities & impact- Build Everpure’s new post-sale value management function in the UK
- Own a focused portfolio of 12–20 enterprise accounts
- Develop proactive value strategies focused on adoption, utilisation, capacity activation, retention, expansion, and customer outcomes
- Partner with AEs and SEs to align customer stakeholders around business priorities
- Lead early intervention when adoption or utilisation falls behind
- Coordinate specialist teams to remove blockers and sustain customer momentum
- Identify expansion, Portworx by Everpure, and Evergreen//One migration opportunities
- Equip AEs with qualified opportunities while owning the value conversation
- Establish a scalable lifecycle value management model for the region
Requirements
What you’ll need- Enterprise customer success or post-sale value management experience implied by owning an enterprise book of business
- Ability to build trusted relationships and influence senior customer stakeholders through complex, ambiguous situations
- Customer ecosystem insight, data, and technical acumen
- Post-sale commercial judgment, including identifying expansion paths and leading value conversations
- Ability to orchestrate AEs, SEs, Professional Services, and other specialist teams
- Ability to work with enterprise accounts and connect adoption decisions to measurable business value
Benefits
Comp & perks- Flexible time off
- Wellness resources
- Company-sponsored team events
- Growth and development support
- Employee Resource Groups
- Accommodations for candidates with disabilities during the hiring process