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Pure Storage

Subscription Services Operations Specialist

Pure Storage

. Provide operational and administrative/backend support to assigned Subscription Services Representatives to enable seamless renewals execution .

Posted 9/18/2026full-timeUnited StatesJuniorMid-Level💰 $30 - $56 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce for managing subscription renewals and operational support, with strong communication and organizational skills to enhance collaboration across teams and optimize renewal processes.

Highest-signal resume keywords
Sales Operations ExperienceSalesforce AptitudeOrganizational SkillsAnalytical SkillsCommunication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Contract AdministrationPipeline ManagementData ValidationRenewal Rate OptimizationAccount MappingPricing VerificationInstalled-Base ManagementProcess ImprovementRenewal Reporting
Soft Skills
Problem SolvingInitiativeFlexibilityPrioritizationFollow-Up Skills
Tools & Technologies
SalesforcePERC Ticket System
Industry Keywords
Subscription ServicesChannel PartnersAccount ManagersRenewal OpportunitiesHigh-Volume Inquiries

About the role

Key responsibilities & impact
  • Provide operational and administrative/backend support to assigned Subscription Services Representatives to enable seamless renewals execution
  • Enable pipeline readiness through Account Mapping and Territory Alignment
  • Triage and route inquiries from a high-volume renewal inbox
  • Operationalize the Subscription Services Representatives pipeline and optimize renewal rate, attach rate, and term
  • Partner with Channel Partners and Account Managers to market subscription opportunities and resolve relationship issues
  • Communicate company messages and value propositions verbally and in writing
  • Review and validate subscription renewals against installed-base reports and other data sources
  • Research original business transactions and prepare details for account-team recommendations
  • Confirm and quote subscription renewal opportunities for the assigned territory
  • Develop and communicate process changes and improvements
  • Track activity in Salesforce, Stage 1 to Stage 2 FisF or other PERC Ticket Closures to move Renewal Opportunities to Stage 3
  • Review accuracy of upgrades executed by field and Inside Account teams
  • Collaborate with Renewal, Sales, and Finance teams to co-term upgrades to existing renewal dates
  • Verify pricing and data in internal tools
  • Fulfill installed-base requests for the field
  • Support data-related projects improving Renewal reporting

Requirements

What you’ll need
  • 2+ years experience in sales operations and or contract administration
  • Solid Salesforce aptitude
  • Ability to organize and prioritize activities
  • Strong oral and written communication skills
  • Organizational and follow up skills, problem solving and analytical skills
  • Inventory/installed base management experience is a plus
  • Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision

Benefits

Comp & perks
  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
  • Growth and development support
  • Employee Resource Groups
  • Hiring-process accommodations for candidates with disabilities