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Technical Account Manager
Pure Storage. Serve as a trusted technical advisor helping enterprise customers maximize the long-term value, resilience, and efficiency of infrastructure investments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep technical expertise in enterprise infrastructure, including storage architectures and performance optimization, while providing strategic guidance and lifecycle planning for mission-critical environments. Strong ability to analyze infrastructure health and leverage AI-powered tools for modernization initiatives.
Highest-signal resume keywords
Enterprise Infrastructure ExpertiseTechnical Account ManagementStrategic Technical GuidanceInfrastructure Health AssessmentHigh Availability Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Storage ArchitecturesSAN/NAS EnvironmentsObject StoragePerformance OptimizationInfrastructure Telemetry AnalysisTechnical Risk AssessmentAutomationAnalytics
Soft Skills
Strong CommunicationStakeholder Engagement
Tools & Technologies
FlashArrayFlashBladeAI-Powered Tools
Industry Keywords
Technical ConsultingSolutions ArchitectureLifecycle PlanningDisaster RecoveryInfrastructure Modernization
About the role
Key responsibilities & impact- Serve as a trusted technical advisor helping enterprise customers maximize the long-term value, resilience, and efficiency of infrastructure investments
- Partner with customer infrastructure leaders and cross-functional teams across Everpure, including Customer Services, Engineering, and Sales
- Provide strategic technical guidance and lifecycle planning for enterprise accounts
- Develop technical roadmaps aligning Everpure platform capabilities with customer business priorities
- Assess infrastructure health, capacity trends, and technical risks
- Recommend improvements in availability, resilience, performance, and disaster recovery readiness
- Guide customer adoption of Everpure capabilities and infrastructure modernization initiatives
- Advise customer leadership, support strategic technical reviews, and address complex infrastructure challenges
Requirements
What you’ll need- 8+ years of experience in enterprise infrastructure, technical account management, technical consulting, solutions architecture, or related technical roles
- Proven experience supporting complex enterprise infrastructure environments and business-critical workloads
- Demonstrated experience providing strategic technical guidance, conducting infrastructure health assessments, and supporting lifecycle planning for mission-critical enterprise environments
- Deep technical expertise in enterprise storage architectures, including SAN/NAS environments and object storage
- Expertise in high availability and performance optimization across FlashArray, FlashBlade, or comparable enterprise platforms
- Ability to analyze infrastructure telemetry, assess technical risks, and evaluate dependencies across operating systems, virtualization, networking, and multi-vendor environments
- Ability to leverage AI-powered tools, automation, and analytics
- Strong communication and stakeholder engagement skills
- Education is optional
Benefits
Comp & perks- Flexible time off
- Wellness resources
- Company-sponsored team events
- Growth and development support
- Employee Resource Groups
- Accommodations for candidates with disabilities during the hiring process