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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading enterprise customer experience teams, building trusted relationships with C-level executives, and driving platform adoption through actionable insights and performance data analysis. Proficient in communicating technical capabilities and success metrics to diverse audiences while optimizing revenue through strategic decision-making.
Highest-signal resume keywords
10+ Years Experience In Auto-TechLeading High-Performing Enterprise CX TeamsExtensive Experience With C-Level ExecutivesDeep Expertise In Paid Search And DisplayProficiency With Excel/Google Sheets And Salesforce
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Performance Data AnalysisRevenue OptimizationPaid SearchDisplay AdvertisingSocial Media AdvertisingVideo AdvertisingLocal SEOClient SuccessAdTech SaaSDigital Advertising
Soft Skills
Exceptional Communication SkillsPresentation SkillsRelationship BuildingInfluencing DecisionsTeam Leadership
Tools & Technologies
ExcelGoogle SheetsSalesforcePowerPointAnalytics Tools
Industry Keywords
Enterprise Support OrganizationC-Suite EngagementKPI Performance MonitoringPlatform AdoptionClient-Facing Role
About the role
Key responsibilities & impact- Lead a 20-person Enterprise support organization with 7–9 direct reports
- Serve as the primary executive point of contact for the client's C-suite
- Build trusted relationships and align team performance targets with client strategic goals
- Translate executive priorities into actionable direction for customer success and performance teams
- Own execution from the boardroom through day-to-day operations
- Monitor portfolio-wide KPI performance and intervene to maintain results above target thresholds
- Liaise between account teams and executive leadership on both sides
- Partner with Google, Meta, Amazon, and other channel teams
- Drive platform adoption and deepen utilization of existing technology
- Champion new feature releases
- Work on-site at the client's headquarters a minimum of 4 days per week
Requirements
What you’ll need- 10+ years of experience in auto-tech
- Proven success leading high-performing enterprise CX teams
- Extensive experience working directly with C-level executives
- Experience building trusted executive relationships, presenting to executive audiences, and influencing decisions
- AdTech SaaS or digital advertising client success background
- Deep expertise in paid search and/or display
- Ability to communicate technical capabilities, success metrics, and best practices to technical and non-technical audiences
- Enterprise performance data analysis skills
- Ability to drive revenue optimization through actionable insights
- Ability to influence key decision makers and drive long-term product adoption
- Strong command of paid search, display, social, video, and local SEO
- Proficiency with Excel/Google Sheets, Salesforce, PowerPoint, and analytics tools
- Exceptional communication and presentation skills
- Client-facing role based out of the client's home office in Atlanta
- Legally authorized to work in the U.S.
Benefits
Comp & perks- Equal employment workplace free from discrimination
- Diverse and inclusive team environment