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Global Sales Operations Specialist
Pursuit Collection. Provide operational, administrative, and system support to the Global Sales Team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce and Revenue Cloud, providing operational and administrative support to sales teams while ensuring data integrity and process efficiency. Capable of training and onboarding team members, maintaining documentation, and collaborating with stakeholders to enhance sales operations.
Highest-signal resume keywords
Salesforce AdministrationRevenue Cloud SupportData Quality ManagementSales Process ImprovementTraining and Onboarding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesforceRevenue CloudCRM SystemsData MaintenanceSales ContractingMicrosoft OfficeDocumentation CreationQuality ChecksProcess ImplementationSystem Testing
Soft Skills
Strong CommunicationOrganizational SkillsDetail-OrientedInterpersonal SkillsCollaborative Team Player
Certifications & Qualifications
Diploma in Business Administration
Industry Keywords
Sales OperationsBusiness ProcessesSystem AdoptionUser ExperienceOnboarding
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Provide operational, administrative, and system support to the Global Sales Team
- Support administration and adoption of Salesforce and Revenue Cloud
- Support Sales Managers with contracting, CRM processes, data maintenance, and system-related questions
- Create, maintain, and implement sales processes, tools, documentation, and resources
- Help Sales Managers complete Revenue Cloud contracting requirements independently
- Maintain accurate and timely sales information and data integrity across systems
- Collaborate with Sales Operations, Sales Managers, and internal stakeholders on consistent processes
- Provide training, onboarding, and ongoing support for sales systems and processes
- Provide coverage for other Sales Operations and Automation team members
- Support operational and administrative projects and initiatives
- Identify opportunities to improve sales processes, system adoption, documentation, and user experience
- Maintain Salesforce account, contact, opportunity, activity, and other CRM records
- Perform data updates, corrections, and quality checks
- Prepare and maintain rate sheets and contracting resources
- Create and maintain user guides, SOPs, training materials, and communications
- Assist with testing new system functionality, processes, and enhancements
- Provide professional support to internal and external stakeholders and assist with customer communications
Requirements
What you’ll need- A diploma in tourism, sales, business, administration, or a related field, with at least two years of relevant experience
- Experience supporting sales teams, business operations, CRM systems, or similar business processes
- Strong administrative, organizational, and communication skills
- Comfortable working with technology and learning new systems
- Experience using Salesforce or similar CRM platforms considered an asset
- Experience with sales contracting, Revenue Cloud, or other sales technology considered an asset
- Self-motivated, resourceful, and able to work independently while knowing when to seek support or escalate an issue
- Detail-oriented with a strong focus on accuracy and data quality
- Able to manage multiple priorities, deadlines, and requests in a fast-paced environment
- Strong interpersonal skills with the ability to build positive relationships across different teams and locations
- Comfortable providing training, guidance, and support to colleagues with varying levels of technical experience
- Collaborative team player willing to support broader Sales Operations initiatives
- Adaptable and comfortable working through changing systems, processes, and business requirements
- Proficient in Microsoft Office and willing to learn and adopt new technology and business systems
- Willing to travel domestically and internationally
- Valid passport required for conferences and business needs
Benefits
Comp & perks- Free access to Pursuit attractions
- 50% off for friends at Pursuit attractions
- Discounts on hotel stays, dining, and retail
- Subsidized mental health and wellness resources
- Inclusive, global team environment
- Opportunities to build career experience and make lifelong connections