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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and optimizing the GoHighLevel platform, including managing workflows, automations, and CRM processes. Proficient in integrating third-party tools and ensuring data quality while providing technical support and training to users.
Highest-signal resume keywords
GoHighLevel AdministrationWorkflow AutomationCRM ManagementThird-Party IntegrationsTroubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GoHighLevel CRMWorkflowsAutomationsPipelinesCampaignsData OrganizationContact SegmentationHTML/CSSJavaScriptAPI Integration
Soft Skills
Attention to DetailOrganizational SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication
Tools & Technologies
ZapierMakeWebhooksAPIsSaaS Platforms
Certifications & Qualifications
GoHighLevel Certifications
Industry Keywords
Lead ManagementDigital MarketingSales FunnelsMarketing AutomationTechnical Documentation
About the role
Key responsibilities & impact- Administer and maintain the GoHighLevel platform, including accounts, users, pipelines, opportunities, calendars, forms, and settings
- Build, manage, and optimize workflows, automations, triggers, campaigns, and sequences
- Create and maintain lead capture forms, surveys, landing pages, calendars, and other GoHighLevel assets
- Configure and manage CRM pipelines, stages, tags, custom fields, and lead-management processes
- Monitor automations and troubleshoot workflow and integration issues
- Set up and maintain integrations between GoHighLevel and third-party tools
- Support email, SMS, and other communication campaigns
- Manage contact data, including imports, segmentation, organization, and data quality
- Identify automation opportunities and improve operational efficiency
- Collaborate with internal teams to understand business requirements and implement GoHighLevel solutions
- Test workflows, automations, and integrations before deployment
- Monitor system performance and proactively identify potential issues
- Document CRM processes, workflows, and configurations
- Provide technical support and training to GoHighLevel users
- Stay current with GoHighLevel features, updates, integrations, and best practices
Requirements
What you’ll need- 2+ years of hands-on experience administering GoHighLevel (GHL)
- Strong knowledge of GoHighLevel CRM, workflows, automations, pipelines, campaigns, calendars, forms, and reporting
- Experience building and troubleshooting complex workflows and automation sequences
- Experience with third-party integrations and tools such as Zapier, Make, webhooks, APIs, or similar platforms
- Strong understanding of CRM and lead-management processes
- Experience with databases, contact segmentation, custom fields, tags, and data organization
- Strong troubleshooting and problem-solving skills
- Excellent attention to detail and organizational skills
- Ability to manage multiple projects and priorities independently
- Strong written and verbal English communication skills
- Preferred: Experience with GoHighLevel SaaS Mode / Agency accounts
- Preferred: Experience with webhooks, APIs, or basic API concepts
- Preferred: Familiarity with HTML/CSS and basic JavaScript
- Preferred: Experience integrating GoHighLevel with CRMs, payment platforms, communication tools, scheduling platforms, or lead-generation systems
- Preferred: Experience with digital marketing, sales funnels, lead generation, or marketing automation
- Preferred: Experience documenting technical processes and creating SOPs
- Preferred: GoHighLevel certifications or relevant platform training
Benefits
Comp & perks- USD salary matching skills and experience
- Paid time off
- Health insurance subsidy
- Annual salary reviews
- Paid training and certifications
