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Pylon

Head of Closing and Funding

Pylon

. Own closing and funding domain expertise from clear-to-close through funding .

Posted 10/20/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage closing and funding operations, with a focus on automating workflows and improving process efficiency. Capable of translating complex domain knowledge into actionable product requirements and operational guidelines.

Highest-signal resume keywords
Mortgage Closing ExpertiseFunding Leadership ExperienceProcess ImprovementWholesale Lending ExperienceClosing Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Closing WorkflowsSettlement ProcessesDocument ManagementAutomated Workflow MetricsQuality ControlCycle Time AnalysisException ManagementOperational EfficiencyData AnalysisSLA Establishment
Soft Skills
CollaborationCommunicationProblem-SolvingLeadershipJudgment
Industry Keywords
Mortgage IndustryFunding ProcessesLoan ProcessingUnderwritingAccount ManagementPost-ClosingHuman-Review QueuesEscalation PathsRepetitive CoordinationManual Intervention

About the role

Key responsibilities & impact
  • Own closing and funding domain expertise from clear-to-close through funding
  • Identify repetitive coordination, document, settlement, and funding work that should be automated or eliminated
  • Translate closing workflows, state and settlement nuances, and expert judgment into product requirements and operating rules
  • Build human-review queues, controls, SLAs, and escalation paths for unsupported or exceptional cases
  • Reduce redraws, funding delays, defects, and unnecessary manual touches
  • Establish metrics for automated workflow coverage, exception rates, cycle time, quality, and manual intervention
  • Partner closely with Underwriting, Account Management, Post-Closing, Product, and Engineering
  • Build the expert operations layer required as volume grows

Requirements

What you’ll need
  • Significant mortgage closing and/or funding leadership experience
  • Experience operating at 250 to 300+ loans per month, ideally substantially more
  • Strong preference for wholesale lending experience
  • Deep understanding of closing operations, documents, settlement, and funding workflows
  • Demonstrated ability to improve process, quality, or throughput
  • Comfortable making domain knowledge explicit enough for technical teams to encode