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Dispatch Lead
Pyramid Healthcare. Support the Dispatch Supervisor in scheduling transport for Drivers across the organization in the assigned region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and interpersonal skills while effectively managing transportation scheduling and operational support. Possesses the ability to problem-solve and respond to emergency situations in compliance with federal and state standards.
Highest-signal resume keywords
Dispatch ExperienceValid Driver’s LicenseCommunication SkillsProblem-Solving AbilityKnowledge of Compliance Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryReport GenerationRoute OptimizationBasic Auto RepairsEmergency Response
Soft Skills
Interpersonal SkillsCrisis ManagementAutonomous Work
Industry Keywords
Transportation DepartmentFederal StandardsState StandardsRegulating Body Standards
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Support the Dispatch Supervisor in scheduling transport for Drivers across the organization in the assigned region
- Receive, route, and troubleshoot facility and driver calls
- Enter data and run reports, including reports related to Motive Care clients
- Schedule client transports to and from facilities
- Be available on call at least two weekends per month
- Attend required meetings, including in the absence of the Dispatch Supervisor
- Complete required reports associated with the Transportation Department
- Ensure driver availability when needed
- Support the supervisor with day-to-day operational needs
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required
- Valid Driver’s License with a safe driving record
- Dispatch or Transportation experience preferred, not required
- Excellent oral and written communication and interpersonal skills
- Familiarity of basic auto repairs
- Ability to problem solve by gathering and analyzing information
- Ability to handle a crisis and or potential risk situation and react appropriately
- Working knowledge of federal and state standards, regulating body standards, and compliance standards
- Ability to respond to emergency situations
- Ability to work autonomously
- Ability to determine the most efficient routes to specified locations
- Completion of all required trainings designated by the company and accreditation/licensing entities
- Ability to talk, hear, sit, stand, use hands, reach with hands and arms, and occasionally walk, stoop, twist, kneel, or crouch
- Ability to seldom lift and/or move up to 10 pounds
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- Option to travel to corporate facilities and offices